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All reviews great position valet parking nice size room toyota center house of blues minute maid park business area houston downtown sliding door central location front desk staff astros game late checkout breakfast included homeless people valet service stayed nights
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Reviewed December 24, 2019

Very nice renovated hotel. Modern amenities, clean and spacious rooms. Staff friendly and courteous. Good location plenty of shopping and eateries near by. Good choices at breakfast. Only issue with the room was the bathroom door. It was a sliding door with an obscure pane of glass; which is okay, until you turn the light on in the bathroom in the middle of the night. Brightens the entire room and not very pleasant if your significant other is still trying to get some sleep.

Date of stay: December 2019
Thank Lms_La
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adara G, Front Office Manager at SpringHill Suites Houston Downtown/Convention Center, responded to this reviewResponded December 29, 2019

Thank you for taking the time to review your stay. We are happy to hear you enjoyed your time with us and appreciate your feedback. Hope to welcome you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2019

Decent hotel within walking distance of the convention centre and several restaurants.
A free Downtown bus stops outside. Pretty good complimentary buffet breakfast with good staff - in fact, the staff throughout were excellent.
Quite a spacious room, comfortable bed, big bathroom. Would definitely stay here again if we were in Houston.

Date of stay: November 2019
    • Value
    • Location
    • Service
Thank JeffAstle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adara G, Front Office Manager at SpringHill Suites Houston Downtown/Convention Center, responded to this reviewResponded November 12, 2019

Thank you for taking the time to review your stay with us. We are pleased to hear you were happy with your visit and hope to welcome you again soon!

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Reviewed October 22, 2019 via mobile

Stayed 4 nights for a conference. The walk to the convention center was an easy, if not scenic, 9-10 blocks. The room has plenty of room for one person and the bed and pillows were comfortable. Housekeeping did a good job keeping the room and bathroom clean. Two minor issues: the shower door was warped so only the bottom coroner sealed so water leaked out. In addition there was a sound at the window every 3-5 minutes that sounded like freezing rain hitting glass ( but no rain) which made it a little hard to sleep. But o would go back

Date of stay: October 2019
Trip type: Traveled on business
Thank SmallTownTravelRX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adara G, Guest Relations Manager at SpringHill Suites Houston Downtown/Convention Center, responded to this reviewResponded November 4, 2019

Thank you for taking the time to offer your feedback. I am happy to hear you found your room comfortable. In regards to the shower and window, I have passed that message along to the correct departments in order to avoid any further instances of this issues. I want to thank you for letting us know how we can improve and for choosing to stay with us while in Houston!

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Reviewed September 21, 2019

The hotel was nice. The beds were comfortable. We were happy with the hotel for the most part. What we didn’t like was that two of the three nights, our next door neighbors threw obnoxious parties so that we couldn’t sleep. When I say obnoxious I mean bass that you can feel, pounding that shakes the glass divider in our room, screaming, loud laughter and really loud rap music. On Thursday it was at 2 am, and somebody else must have called the desk because it stopped abruptly at 2:30. On Saturday at 11:30 after half an hour of bass, we called the front desk and the people turned off their music, but then about 2:30, the wild party started. To the hotel’s credit they did kick the people out...after the fourth call from us that night. I don’t know that we would come back though because for as much as we paid for the room and valet parking we only got one good night’s sleep. We were told at checkout that the manager would call us first thing the next day (September 9) to make it right, but as of today, almost two weeks later, we've heard nothing.

Date of stay: September 2019
    • Service
Thank BHMTraveler19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2019

This is a great hotel!! it is in a great location walking distance to shopping, restaurants, Astros stadium. very clean and quiet. will be staying her again in the future. They have a complimentary breakfast and it was very fulfilling. Didn't like that they charged $32 a night for overnight parking.

Date of stay: August 2019
    • Value
    • Location
    • Service
Thank Augiews2899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BARBARA B, Manager at SpringHill Suites Houston Downtown/Convention Center, responded to this reviewResponded August 31, 2019

Thank you for choosing Springhill Suites Downtown Houston and taking a moment to share your feedback about your most recent stay. We hope to see you in the not too distant future.

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