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Best Western Plus Westchase Mini-Suites
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Reviews (507)
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All reviewsno elevatorfront deskwestern hotelsfirst floorwestchase areasmall hotelthe breakfast areapool and hot tubsofa bedgreat place to stayeasy accesshotel staffcontinental breakfastnice staybusiness tripbwtoll
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Reviewed March 30, 2013

From the time we walked in we felt a warm reception. The front desk team was extremely helpful. Explained how the toll roads worked and gave us directions to the popular eateries. The room was inviting. Beds were comfortable and temperature was perfect. The morning breakfast was delicious. Paulette was cheery and made sure everything was readily available. We will definitely consider staying here again when we visit the Houston area.

Lisa, New Orleans, LA

  • Stayed: March 2013, traveled with family
    • Value
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Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Best Western Plus Westchase Mini-Suites, responded to this reviewResponded October 18, 2017

Thank you so much for such a detailed review and we are so pleased on how much you enjoyed your stay. We appreciate you choosing us on your trip to Houston and we look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

Recently spent a couple days at this small hotel for a business trip. Boy was I surprised at the genuine warmth and fantastic customer service from the staff! How fantastic were they & how BIG a heart?- I was in a jam when my airport shuttle left me behind and it was crunch time to get to my flght on time. Immediately Paulette (fab hotel cook & good Samaritan) jumped in to my rescue and saw that I got to the airport on time! Many thanks!!

Stayed: March 2013, traveled solo
Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Best Western Plus Westchase Mini-Suites, responded to this reviewResponded October 18, 2017

Thank you for providing feedback on your most recent stay with us, we are delighted to hear you enjoyed your experience and we look forward to welcoming you back on your next visit to Houston!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

From the time we checked in w/ Daniel Tang, to the time we checked out , the staff was more than accommodating. I would like to thank the Lady @ the Breakfast Bar, Paulette McNair, to the the folks @ the front desk, Denise Austin, Anna, and all the rest, they went above and beyond the call of duty. I would and will highly recommend this Hotel. Thanx!!!

  • Stayed: March 2013
    • Value
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Thank FrankDillon1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Best Western Plus Westchase Mini-Suites, responded to this reviewResponded October 18, 2017

Thank you for your feedback and for recognizing our team for the friendly and helpful service they provided you during your stay with us. We appreciate your business and we look forward to the opportunity to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2013

i wish to complement Paulette for the delicious hot breakfast that she provided during my stay here at the Best Western. Also, everyone working here is very helpful and we feel right at home during our stay.

Room Tip: we had a nice quiet room near the outside patio and pool. weather was excellent to sit out by the pool
  • Stayed: March 2013, traveled with family
    • Value
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Thank cibinastanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Best Western Plus Westchase Mini-Suites, responded to this reviewResponded October 18, 2017

Thank you for sharing your excellent experience with others and for recognizing our courteous and friendly team. We appreciate you staying with us and we look forward to the opportunity to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2013

This hotel is a great value for the money. Wonderful staff and faster-than-usual wireless. Terrific staff and outstanding location. Would definitely stay again. Pulleeeez - Add an elevator! Breakfast was typical Best Western, but that's not bad. There,s an IHOP right on the property, if you want to pay for breakfast.

Room Tip: Ground floor is all good. If I could change anything about BW Westchase, it would be to add an elevator.
  • Stayed: March 2013, traveled as a couple
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1  Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Best Western Plus Westchase Mini-Suites, responded to this reviewResponded October 18, 2017

We appreciate your feedback and for you choosing to stay with us on your visit to Houston. We hope o be your hotel of choice when your travels bring you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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