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“High marks all around”

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Best Western Plus Westchase Mini-Suites
Ranked #105 of 507 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
Williamsburg, Virginia
Level Contributor
143 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“High marks all around”
Reviewed November 13, 2012

I chose this hotel for a recent stay in Houston because it offered free parking, free Internet, and free breakfast...all for a very reasonable price. I was quite pleased by everything else: the front desk was friendly, the room was spacious and clean. The bed was very comfortable. Housekeeping was prompt. The breakfast provided enough variety. It was also a short drive to a variety of restaurants and stores. (I can't speak about the pool because I didn't use it, but it seemed nice and clean.) I would definitely recommend this hotel and I will plan to stay here again next time I'm in Houston!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aibutiej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, November 29, 2012
Dear Aiboutiej,

Thank you for your review. We strive to provide excellent customer service in every department here. When you return, please try the pool. We may just surprise you with a nice cold glass of lemonade.

Thanks again,
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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460 reviews from our community

Traveler rating
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187
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132
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Antonio, Texas
Level Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed November 3, 2012

This is my favorite place to stay in Houston. The first time I stayed here is when my husband and I went to see UTSA vs Rice football game. From then on, this is the only place we want to stay at.

Positive:
1. Great customer service. Goes above and beyond.
2. Clean sheet, comfy pillow and bed, clean furniture, clean room overall.
3. Nice size room.
4. Good location.
5. Free parking and Internet.
6. Good breakfast.
7. They have pool and gym. Didn't use it so I can't comment on it.

Negative:
1. None to mention

Recommend? YESsssssss

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mjpatterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, November 29, 2012
Dear Mjpatterson,

We absolutely love repeat guests. You returning lets us know that we are doing something right. You are appreciated. Thank you so very much for your review.

Sincerly, Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2012 via mobile

We stayed here during our recent visit to the American Girl Store. Our room was clean and comfortable. The staff was extremely friendly. The breakfast was good and Ms Paulette was super nice. The halls were quiet. The only thing I could find wrong with the hotel was the need for elevator. The staff did offer to assist bring luggage to my room. Would stay again

Stayed October 2012
Helpful?
2 Thank Westieheaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 19, 2012

The room was big and everything was in order! I loved the breakfast bar especially Paulette! She is a loving person and her smiles radiates her energy. She loves people and serving the people. Her cooking is outstanding! I loved the hospitality they have! Thank you Paulette for my awesome experience, I felt right at home.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maricela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review, November 29, 2012
Dear Marcela T,
Thank you for staying with us and sharing your experience with everyone. You feeling right at home is a beautiful thing to us because that is what we aim for. Ms Paulette is a jewel. Please visit us whenever you are in Houston again. Thank you so much.
Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 16, 2012

I enjoyed our stay here late August, Denise Austin at the front desk was so nice and pleasant as well as Paulette, the Breakfast Bar Host. Those two set the mood for this hotel! Denise and staff helped me with driving directions to a downtown location, printing out the Google Map, instructions and provided driving options.

The room was large with a desk, coffee table, couch, mini refrig,microwave, flat screen with cable. The exercise room had a bike, treadmill elliptical machine and weight machine.

There’s no elevator in this hotel so be ready to carry your luggage upstairs to the second floor.

Wine and light snacks are available 4 - 7, Mondays - Thursday nights.
Breakfast: waffles cheese omletes, scrambled eggs, sausages, sausage patties , yogurt, hard boiled eggs, juice, coffee. Paula worked hard to meet your needs and make sure you have a great start to your day.

I’ll definitely stay here again!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RamboSacto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, Manager at Best Western Plus Westchase Mini-Suites, responded to this review, October 19, 2012
Dear RamboSacto,

Thank you for your kind comments about our staff and property. We are very happy to have had you choose our property while you visited Houston. We will be here for you when you return. thanks again.

Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 7, 2012 via mobile

From the moment I walked into this place I loved it. All the staff at the front desk were so helpful & incredibly friendly.

The room was large & I had no issues with cleanliness. The area seemed really nice in comparison to other places I went past. It's about a 30-40 min drive from Hobby airport. It's right next to a freeway but I had no issues with noise.

I didn't use the pool or have the breakfast but overall I couldn't have had a better stay. Stayed there for 6 nights.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bergaliciousss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, Manager at Best Western Plus Westchase Mini-Suites, responded to this review, October 19, 2012
Dear Bergaliciouss,

Thanks for your review. We are pleased to have met your expectations. When you return, we welcome you to have breakfast with Ms. Paulette as well as taking a dip in our pol or hot tub;-) We are sure that doing so will make your next stay more memorable. Thanks again.

Boris Manriquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minot ND
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 6, 2012

I do a lot of business in Houston, and wouldn't stay anywhere else; they're simply the best.
Paulette at the breakfast bar is especially nice. She's friendly, and very personable; an asset to the hotel...

Room Tip: Book in advance, the hotel is a well kept secret among the traveling business people. The inside co...
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Malcolm H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwwgm, Manager at Best Western Plus Westchase Mini-Suites, responded to this review, October 19, 2012
Dear Malcolm,

Being away from home often wears on a person. We strive to make your stay as cozy and comfortable as possible. We are pleased that you have shared your experience with everyone. As always, we will be here when you return to Houston.

Thank you.

Boris Manriquez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Westchase Mini-Suites

Property: Best Western Plus Westchase Mini-Suites
Address: 2950 W Sam Houston Pkwy S, Houston, TX 77042
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#12 Best Value Hotel in Houston
#18 Green Hotel in Houston
#26 Family Hotel in Houston
#31 Romantic Hotel in Houston
#35 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Westchase Mini-Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western

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