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“Nothing special, but nothing horrible” 3 of 5 bubbles
Review of Courtyard Houston by The Galleria

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Courtyard Houston by The Galleria
Ranked #128 of 500 Hotels in Houston
GreenLeadersBronze level
Lincoln, Nebraska
Level Contributor
56 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nothing special, but nothing horrible”
3 of 5 bubbles Reviewed May 2, 2010

We stayed here for a family gathering headquartered from the hotel. Given the choice, I probably would have stayed in the Staybridge Suites close by, but the hotel wasn't bad. The rooms were average, the front desk staff was courteous, parking was not too expensive, and the pool was comfortable and well appointed. The hot tub was very relaxing after a long day, so I'd definitely recommend that.

There was a fairly large guest-created problem with their fire alarm system that resulted in multiple alarms at ungodly hours of the morning, but the staff was responsive and kept guests informed with multiple letters about the situation and what they were doing to fix it. I appreciated the feedback and definitely felt better about the situation and the hotel after the information was provided.

  • Stayed March 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trigeekgirl236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
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    44
    13
    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Mumbai
Level Contributor
14 reviews
11 hotel reviews
5 of 5 bubbles Reviewed February 8, 2010

I was in Houston for business, marriot was really a nice place to stay, the property is really good, the service was excellent and the staffs were really friendly. I totally recommend this hotel for any type of visits. thanx

  • Stayed April 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank nitz032003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
1 review
5 of 5 bubbles Reviewed January 28, 2010

This hotel is in a geat location to everything!!! The rooms were spacious and VERY clean!!! The breakfast was awesome as they had an omlette station and FRESH fruit!!! The best part of the hotel however were the people that work there. They are by far the best trained and friendly hotel staff I have enver encountered. You will not be dissapointed in staying at this wonderful hotel!!!

  • Stayed January 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mistyjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro - Brazil
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed December 22, 2009

I´ve been one week in Houston for business purposes. This hotel is well located, close to the Galleria. Rooms are clean, free internet, never needed to call maintenance, excellent service, good breakfast, garage is convenient and not expensive, front desk helps you in everything you need. Restaurants I recommend the Pappasito´s for Tex Mex food, Cheesecake Factory for general food and for steaks the very expensive but the best, Pappas Steakhouse.

  • Stayed December 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Moyses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Algiers
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed December 15, 2009

I stayed in this Hotel for 1 week, for a business trip, The front desk personnel was very friendly, the check-in check-out process is very fast, the rooms are OK, not too big, the bathroom is large (but the bath itself is not very deep it might be a US specificity), there is no huge choice in the TV, they have free internet access in the room, very clean, the breakfast is perfect , very complete, you have all the choices you want. The Hotel is next to the famous Galleria mall which contains everything you may want, from cheapest to more expensive stores, there are also many restaurants, and if you are Muslim, there is a Lebanese restaurant (Halal) at 5-10 mn walk from the Hotel at Sage Road, take the south side (ask the Hotel personnel for directions).

  • Stayed December 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rashid_DZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed September 15, 2009

Great location since it is within blocks of the Galleria area but the service is poor.

The rooms are consistent with Marriott Courtyard and always clean. The breakfast is busy and fast and pack most mornings with business travelers. There is no room service or dinner available and you do not want to go into the bar.

  • Stayed September 2009, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank DavidNCarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 14, 2009

The staff at the Courtyard is very friendly and helpful, great location by the Galleria - within walking distance of many resturants.

  • Stayed June 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JWK319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Houston by The Galleria

Property: Courtyard Houston by The Galleria
Address: 2900 Sage Rd, Houston, TX 77056-6007
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Houston
#54 Business Hotel in Houston
#73 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Official Description (provided by the hotel):
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Marriott
Houston Courtyard

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