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“Good hotel, some nice touches.”

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Courtyard Houston by The Galleria
Ranked #29 of 518 Hotels in Houston
GreenLeadersBronze level
Reviewed October 2, 2012

Your standard in-the-city high rise Marriot, but some extras. Pros: Every single employee was exceptionally pleasant, plenty of 'good mornings' and smiles. Check in and check out was speedy, friendly and efficient. Good check-in cookies. Room was fairly standard, but with some nice extra touches. Well furnished, comfortable, quiet, good tv, very good internet. The real highlight was the breakfast buffet, which was surprisingly good. This wasn't your usual hotel buffet--it had well above average choices in every category. Table service (juice, coffee, etc.) was friendly and efficient. Pool was clean but too cold to use.

Cons: The odd thing here was the location, which while only a couple of short blocks from the Galleria, was down a sort of alley behind a strip shopping center, and to the side of another hotel. We would never have found it without GPS. The other (minor) problem was that only one elevator was working, so the wait was a little too long at times.

Bottom line: This is a reasonably-priced, clean and comfortable place to stay in a great location. It is going to be my new place to stay when I have to be in Houston.

Room Tip: There are a lot of internet specials for this hotel. Shop around a bit.
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  • Stayed: September 2012, traveled as a couple
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Thank NatchitochesTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharagerber, Manager at Courtyard Houston by The Galleria, responded to this reviewResponded October 15, 2012

Thank you for taking the time to let us know about your stay! We pride ourselves on treating each guest as if they were an extension of our family so I am pleased to hear we were able to do just that. Unfortunately you are correct on our location. Many people miss our signs without their GPS to guide them. On the bright side, our elevators are all up and running now! We look forward to seeing you on your next trip!

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342 - 348 of 454 reviews

Reviewed September 23, 2012

This hotel is located right in what feels like the corporate heart of Houston, Texas. Still it manages to be very close to great shopping and wonderful food. The hotel itself looks quite dull from the outside but the rooms are spacious and nice. There is wifi everywhere and good storage. The bathrooms are a bit old but still clean and ok.

Big plus for the staff! They were all super helpful and very nice! It is a shame that the hotel doesn't provide a proper breakfast area but with Starbucks coffe and wonderful bagels and yoghurt parfaits you can't help but feel ok anyway.

Stayed: May 2012, traveled on business
1  Thank peanutyoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharagerber, Manager at Courtyard Houston by The Galleria, responded to this reviewResponded October 3, 2012

Thank you for your kind words. I'm pleased that our staff were extremely nice and treated you with respect. I'm also pleased the you enjoyed our rooms and breakfast. We look forward to having you back!

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Reviewed September 10, 2012

Very pleasant stay. Started off with friendly reception at the reception desk. Roomy bedroom with cute stuffed rabbit made of towels. Cool airconditioning that promoted sleep despite extremely hot weather in Houston in May. Clean bathroom. Coffee maker. Efficiency kitchen. Covered parking with no additional cost. Full breakfast buffet self-serve style. Free internet. In spite of my well-behaved teens and children remarkable quiet. Next to Galleria which has numerous restaurants and great shopping. Very pleasant stay due to comfortable lodging.

Room Tip: I had an end room close to the front gate so I could get out into the street traffic quickly
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  • Stayed: May 2012, traveled solo
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1  Thank tonyfromlaguna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharagerber, Manager at Courtyard Houston by The Galleria, responded to this reviewResponded September 13, 2012

Thank you for taking the time to let us know about your recent stay. I am thrilled that you found us to be clean and friendly. We loved having you as our guest! Come and see us again soon!

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Reviewed September 3, 2012 via mobile

I strongly reccomend this hotel.
The staff is friendly and helpful. The rooms are clean and has a good space. The bed is very cozy and comfortable. The bathroom is also good.

I didn't have the opportunity to eat the breakfast but it seems delicious!!! (not included on room rate).

The hotel is very close to the Galleria Shopping (5 minutes walk) and also to the Water Wall (10 minutes walk).

You just need to be careful because the entrance of the hotel is a little hide.

  • Stayed: September 2012
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1  Thank Lucas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharagerber, Manager at Courtyard Houston by The Galleria, responded to this reviewResponded September 5, 2012

Thank you for your comments on our hotel. We value your feedback! I shared your kind notes with our staff. We are excited that you enjoyed your time here! Make sure to enjoy breakfast the next time you are staying with us because you were right, it is delicious!

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Reviewed August 17, 2012

The welcome was outstanding and I am a demanding and cranky traveller. Room perfect for business weekend. Paul Mitchell shampoo and conditioner very very much appreciated. Internet completely issueless which is a huge bonus for business travel. I am Canadian and need seriously cold beer, the after hours fridge behind the front desk was perfect after a long hard trip to Galveston. Breakfast outstanding..the breakfast lady is a star..how can anyone be that consistantly caring and kind day after day....she even remembers people. We were late one day and she set up in the business lounge (like seriously) when were late anywhere else its always , sorry your late, and not even a coffee. The kindness , professionalism and demeanour of the staff was outstanding, not your ordinary yes sir no sir the staff are really proud of their hotel, it makes a difference. The heat in Houston is brutal and exhausting the staff take good care of you and their business travellers. (I watched) .
Parking lot and entrance felt safe. Lots of pillows , nice sheets, good reading lamps, good big desk and sofa chair.
Spent allot of time in the bath and shower due to the heart and the great Paul Mitchell sage and citron soap was appreciated.
All in all a return trip would definitly have us staying again. Thank you Courtyard from a demanding and jaded traveller............Texas hospitality at its best!!!!!

Room Tip: not near the drinks machines they were quite loud but it did not effect our room. ask for soft pill...
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  • Stayed: July 2012, traveled on business
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Thank WADB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharagerber, Manager at Courtyard Houston by The Galleria, responded to this reviewResponded August 22, 2012

Thank you for taking the time to tell us about your most recent stay at our Courtyard by Marriott Houston by the Galleria! As a team we focus on making each guest feel welcomed and at home. I'm so pleased to hear that we completely exceeded your expections! We look forward to having you back on your next trip to Houston!

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Reviewed July 30, 2012

This hotel is just what we wanted for a weekend stay in Houston. The beds are comfortable. The rooms are well kept and good size room. I didn't like the pillows. I found them to be hard and an odd size. The AC works really well, small refrigerator, coffee pot, hair dryer, ironing board, desk with Internet. Cooked to order weekend breakfast. Adequate indoor heated pool , hot tube, and exercise room. Internet in the lobby. Parking Garage.Walking distance to the Galleria. Short drive to theaters and museums.

  • Stayed: July 2012, traveled with family
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1  Thank swimfarlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharagerber, Manager at Courtyard Houston by The Galleria, responded to this reviewResponded August 14, 2012

Thank you for letting us know about your recent stay at our hotel! I’m pleased to hear that you enjoyed your time at our hotel! In the future we do have additional foam and feather pillows per request if you are not happy with the ones in your room! We want to ensure you get a good night’s rest!

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Reviewed July 23, 2012

For leisure travelers looking to spend time at The Galleria, this is perfect. Just a block's walk down the street and I'm walking up the steps into Macy's. It's true that this is the "older" style Courtyard but I found it to be perfectly well kept. The room was large, comfortable and very clean. The room had a mini-fridge, coffee and tea maker, extra linens and blankets, hair dryer, Paul Mitchell bath amenities, free high speed internet, sofa, work desk and spacious bathroom and vanity. Service was great too - front office and housekeeping were especially courteous. The only reason I am not giving this 5 stars is because of the self parking charge. I think it was $16 which seemed a little outrageous and more like a valet charge ($10/day would be more reasonable).

  • Stayed: July 2012, traveled with friends
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Thank misseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharagerber, Manager at Courtyard Houston by The Galleria, responded to this reviewResponded August 14, 2012

Thank you for taking the time to let us know about your stay at our Courtyard by Marriott Houston by the Galleria. I’m extremely pleased to hear that you enjoyed our location and amenities and found our service to be great! We look forward to impressing you even more on your next trip to the Galleria area and earning those 5 stars!

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Additional Information about Courtyard Houston by The Galleria

Address: 2900 Sage Rd, Houston, TX 77056-6007
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Houston
#54 Business Hotel in Houston
#60 Family Hotel in Houston
Price Range: $97 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Official Description (provided by the hotel):
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Marriott
Houston Courtyard

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