We checked into this hotel right at 4 PM to find out that they did not have our room ready. However, the front desk immediately offered us complimentary drinks at the hotel bar while we waited. We never made it the bar because the concierge offered us champagne and cookies in the lobby when we gave them our luggage and 10 minutes later we had our room. The room was great and the bed very comfortable. The pillows on the bed were so awesome that we requested the information on the manufacturer. All of our dealings with staff, including front desk, room service and valet was very professional and friendly. I would recommend this hotel without a second thought.
- Official Description (provided by the hotel):
- A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more less
- Reservation Options:
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