Aparently a 4:00PM check in is only a suggestion for this place. After my room was not ready until 5:30, no one called to tell me it was ready, and I had to wait in the line at registration for the third time to get my key. Also, no one apoligized for the delay. Finall, our room was not too tidy whe we finally got in. The bed looked like someone had just sat in it after it was made, and one of the beds had the cover partially pulled down. Room was small and dark.
- Official Description (provided by the hotel):
- A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more less
- Reservation Options:
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