I was really looking forward to staying at the ZaZa for the first time. I had planned a 30th bday celebration for two of my friends. The hotel is amazing, but the staff was extremly rude, especially the manager Ignacio. I have never been so insulted by one person in my life. Being a guest and paying what we did, we should have been waited on hand and foot. Instead Ignacio questioned our every move, searched our bags and tried to pick a fight with us. It was just very dissapointing!
- Official Description (provided by the hotel):
- A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Zaza Houston