My daughter and I just returned from a stay at Hotel ZaZa Houston, where we were attending an event at Rice University. As it turned out, ZaZa was perfectly located for us, being less than a mile from the university. The hotel is located in a great neighborhood (known as the Museum District) and the Museum of Fine Arts is right across the street from the hotel.
The hotel is stylishly decorated and very nicely appointed. Our room (balcony double) was large and well maintained. There is a beautiful pool area on the second floor which has cabanas, bar and food service, and ample seating areas for relaxing and socializing aside from the standard pool loungers. The spa is also located on this floor of the Hotel, but I cannot comment on the services there as I could not get an available appointment that fit into our schedule.
The food at the Monarch (the hotel restaurant) was very good, however our waiter at dinner was the only hotel employee we came across with a sub-par, dismissive attitude. We ordered room service breakfast twice. The first time the meal was made and delivered perfectly to our specifications. The second breakfast was not up to par, but every reasonable effort was made to correct the issues promptly. When I brought the errors to the attention of management we were issued a credit for the meal without hesitation.
Aside from the aforementioned surly waiter, all ZaZa staff members were extremely welcoming, friendly, and helpful.
- Official Description (provided by the hotel):
- A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more less
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- Also Known As:
- Hotel Zaza Houston