My husband and I typically stay here once or twice a year, and I am just getting around to writing a review!! We have always had wonderful service, by EVERYONE!! They have a great bar selection, and have always had live music while we were there. It is very low key and classy. The location is great, really close to great restaurants and shopping. Their on site restaurant is delicious if you don't want to get out! We are normally in town to shop. We have tried some other hotels near by, but don't think we will ever again, we are always disappointed when we do. Definitely recommend this hotel!