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“worst. service. ever.”
Review of Dave and Buster's

Dave and Buster's
Reviewed September 2, 2013

Came with a small group on Labor Day weekend (Sunday). Restaurant was half-full, so we thought service would not be a problem. Should have known that perception was incorrect when the person at the front told us that "We don't give out wait times. You just need to wait for your pager to go off." After being seated we asked that the children be served first so that they could go play while the adults ate. This was, apparently, code for "ignore the adult table completely." It was 45 minutes before our drink orders arrived and 2 hours before we got our food. The food, itself, was fairly good. Some small glitches (chicken breast a bit overdone, salad with dressing "on the side" had been heavily doused with dressing- but there was a helping of dressing provided "on the side," as well. Several drinksorders were messed up, also. The families had eached asked for separate checks, so the waitress confirmed the division of the bill prior to ringing up the checks. Despite this, the bills were completely messed up when they arrived. It took another 40 minutes for her to get the bills corrected with the manager. Bathrooms were in serious disrepair by around 9:00 pm. So, fairly good food, the kids had fun with the games, but we would never return due to the service.,

2  Thank M L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 - 57 of 94 reviews

Reviewed August 25, 2013

I went to Dave and Busters with my friends and we decided to have dinner there first big mistake. our server to the about 20 minutes to bring us our water. she gave us a napkin so we can wipe down the dirty table. we decided to share an appetizer and she did not bring his plates or silverware. my steak was raw the inside and it took about 30 minutes to come by the table and that was only after I got up and look for someone. the games were fun just don't go eat at a restaurant it's terrible!!!

Thank maguilar2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013 via mobile

I had a great time. We had a blast and the food was great. We are looking foward to going back again

Thank EleazarR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

This is quintessential date night spot in Houston. The game room and karaoke will keep you entertained for hours on end.

Thank Deeva1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 2, 2013

My kids and I came here for a family day out. We had to wait for over 10minutes for anyone to even notice that we had not been helped " maybe because they were all too busy talking to each" When Nicole finally came over she made sure to let us know that she did not know where are waitress was, but she would get us started. Telling us this all while chewing and smacking on her chewing gum. The menus were just tossed on the table in a pile for us to grab. Her customer service needs a major tune up. It seemed as if it pained her to do her job. The plus to this was the game room, We had so much fun. Maybe next time we will just eat somewhere else before coming to the game room.

2  Thank Ieespy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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