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“Wonderful hotel friendly staff” 3 of 5 stars
Review of Hotel Indigo Houston at the Galleria

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Hotel Indigo Houston at the Galleria
Ranked #57 of 492 Hotels in Houston
Certificate of Excellence
Melbourne, Australia
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wonderful hotel friendly staff”
3 of 5 stars Reviewed March 21, 2013

We arrived in Houston very early and were warmly greeted by lobby staff and reception. My group were able to check in early.
The hotel was a little difficult to find and the rooms were quite small.
Beds were very high and we had trouble in using the heaters/air conditioner.
Lucky we were only a short walking distance to the Galleria and spent most of our stay there.
It is great value for money however the room facilities can do with some brushing up.
Great service though

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank chuckles89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, April 2, 2013
Greetings and thank you for your comments. I am happy we were able to provide an early check-in with your group. I appreciate your feedback! I will share this with our team. Thanks again! S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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514 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • English first
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  • German first
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English first
Houston, Texas
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 15, 2013

This boutique hotel is very cute. The front desk staff was helpful and kind. The room was very small and the AC did not work well. It was humid in the room. Shower had no door and water was everywhere.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank SMcG2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 18, 2013
Thank you for your response on Trip Advisor. My apologies on your recent stay. All of our rooms are spa designed that does not require the door. I will review our log book and try to determine what room you had stayed with us so that I can look into some of areas you had notated. Thank you again for your comments. S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 11, 2013

The Hotel Indigo was already one of the best choices to stay in the Galleria area (you can easily walk to Nordstom's entrance) but now with smart new furniture, new flat screen tv's and microwave ovens - it is THE place to stay in the Galleria. The rooms and public areas are bright and clean with a freshness not often seen in other 'chain hotels'. Free wifi and ample free secure parking are an added bonus but what really sets this hotel apart is the friendliness of the staff that seems to be infectious - never stayed in a hotel with so many happy guests! Highly recommended.

Room Tip: Suites rooms are best for lower a/c noise.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank indo555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 13, 2013
Thank you for such positive words! I really appreciate this feedback. I will share this with our staff members. Thank you again! S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 10, 2013

Hotel is very nice and cute. Wide open hallways, nice decoration, makes you feel like you are on vacation.. nice and friendly staff. Great location. Only issue I thought: Hotel is considered as a "Gallaria hotel" but for some reason there is a fence surrounding the entire hotel and between the hotel and the mall.. so you have to basically walk into the parking lot, into the street, and then around to the mall... wonder why they couldnt make a walkway to the mall. If you want to be really inside the mall, than

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Good_Skier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 13, 2013
Thank you for your comments on Trip Advisor! Sorry the the fence between the hotel and the mall. However, the walk around from the hotel to the mall is only a few minutes. Again thank you and I will share your feedback with our staff members. S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lafayette, Louisiana
2 reviews
5 of 5 stars Reviewed March 7, 2013

I stay at this hotel quite a bit for business. I choose this hotel not so much for the location to the office even though its perfect, but more importantly because of all it has to offer. I must first comment on this staff... I wish I could name them all because at one point and time, they have all made my stays enjoyable. Professional, polite, friendly and accommodating is just the start! The rooms have always been clean, spacious and the bed very very comfortable and all the amenities a plus (refrigerator, in room coffee, flat screen tv)! I love the decor throughout the entire hotel. I can't say enough about the restaurant/bar both service and the food. I will always choose this hotel when coming to the area!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laureen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 9, 2013
Thank you for your positive words pertaining the hotel. I am glad that the hotel is very close to your office area. I appreciate you returning as a repeat guests. I will share your kind words with our staff members. Thank you S.Bowden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 7, 2013

I've been in this hotel for two days, I will recommend this hotel! Everything was as I expected, the hotel is very nice, also the rooms, you have a parking space, a free internet connection, the service in general was excelent.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Julian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 9, 2013
Thank you for your comments within Trip Advisor. I am glad that you recognize our complimentary parking and internet. These are a few amenities that separate us from some of the hotels. Thank you again and I will share your feedback with our staff members. SBowden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
austin
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 5, 2013

we recently stayed here for one night. reception was friendly and helpful. there is no charge for parking (bonus!) Hallways were unique as were the decorations of the room (blueberries on the wall as the picture shows) The beds were comfortable but my only grip is those dang half pillows that have gotten so popular now. I want a standard size pillow ! Great location close to galleria area. Will stay here again!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 1983007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imakasly, General Manager at Hotel Indigo Houston at the Galleria, responded to this review, March 7, 2013
Thank you for noticing our design of hotel which separates us from the cookie cutter hotels. I will work on 'super-sizing' the bedroom pillows. I really appreciate your comments as I will share them with our staff members. S.Bowden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Houston at the Galleria

Property: Hotel Indigo Houston at the Galleria
Address: 5160 Hidalgo St, Galleria/Uptown, Houston, TX 77056-6404
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#44 Family Hotel in Houston
#68 Romantic Hotel in Houston
#80 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Houston at the Galleria 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
The Hotel Indigo Houston at the Galleria is located in the trendy Houston Galleria neighborhood - at the heart of the Uptown District - home to this innovative Houston hotel. Let us Inspire You. Our non-smoking rooms have breathtaking decor, over sized beds, fluffy over sized pillows and cozy duvets. We have complimentary parking outside, as well as, complimentary high speed Internet hot spots inside the hotel. An inviting lobby and pub styled social area welcomes you into this Houston hotel. Relax and enjoy our quick service bistro (Cross Roads)for cutting edge cuisine, as we proudly brew Houston's local Dodd Coffee. Our meeting rooms are trendy and stylish - a perfect balance for business or social events. To experience Hotel Indigo Houston Galleria is to indulge in high peace. Like the uptown neighborhood, we are dedicated to pleasing you. You won't find a better fit than our Hotel in the Houston Galleria Uptown Area! ... more   less 
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Also Known As:
Indigo Houston At The Galleria Hotel Houston
Hotel Indigo Houston
Indigo Hotel Houston

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