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Hilton Garden Inn Houston Galleria Area
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Reviews (670)
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All reviewsmen's clubgalleria areafront deskgreat hotelwalking distancefamily weddingparking garagemile radiusstaff was very friendly and helpfulthe hotel staffclean roomshotel is locatedconvenient locationbusiness travelereasy accessbusiness tripshuttle service
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421 - 426 of 670 reviews
Reviewed March 22, 2014

Very nice hotel..convenient to shopping at Galleria and great restaurants within walking distance. Stayed there for a family wedding and everything was very nice..helpful, friendly staff. Will definitely return...

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank bocagirl913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded April 14, 2014

Dear bocagirl913,

Thank you for choosing the Hilton Garden Inn Houston Galleria on your recent trip for a family wedding. We really appreciate you taking time to write us a review about your experience. Please stay with us on your next trip to Houston. As you know, we are close to the best shopping and dining that the Galleria offers!

Kindly,

Lisa Quesada
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2014

I have been a Starwood Gold member for 7+ years and stayed at the Hilton recently for this years rodeo cook off. What an eye opener! Half the price for a comparable room in a great location and a fantastic breakfast included, unlike most of my Starwood stays.

Brittany Budnick went out of her way to see that our short notice reservation was taken care of and we were happy with our accommodations.

I would highly recommend this hotel to anyone staying in the area and will be taking a closer look at what Starwood is offering in the future.

  • Stayed: March 2014, traveled with family
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Thank dmarkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded April 14, 2014

Dear dmarkc,

Thank you for taking time to write us a review about your recent stay with us. We are thrilled that you enjoyed our hotel and found it to be a great value. We welcome you back for all future rodeo cook-offs.

Thank you also for specifically mentioning Brittany Budnik. We also think she's fantastic!

Kindly,

Lisa Quesada
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

Very nice room, in a well-maintained hotel. Nice updating, good wifi, and spotless bathroom.
Bed was a bit soft for my taste. Nice breakfast buffet, for a reasonable price.

Downside was the noise of the air-conditioning units at night. Our room was facing the rear of the hotel, on the far south end, and it was jet-engine LOUD all night. If you can get a front-facing room, or one on the north end of the hotel, do it.

Room Tip: Choose a front-facing room, or one on the north end, to avoid the air-conditioning noise.
  • Stayed: March 2014, traveled as a couple
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Thank r0dander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooke S, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded March 21, 2014

Dear r0dander,

Thank you for taking the time to review your recent stay! We really appreciate comments like yours with helpful information to travellers who are looking for an excellent stay in a great location. As you mentioned, complimentary high-speed wi-fi is available throughout the property with all of the comforts of home. As a result of your commments, we will be completing renovations to improve any disruption you experienced. We hope to welcome you back again soon!

Sincerely,

Brooke S.

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Reviewed March 12, 2014

I'm late in sharing this, but we used this as one of our hotels for our wedding last May.
We were getting married at St. Michaels, located just down the street in the Galleria. While the Galleria has many hotels, they are all rather expensive. We had a lot of guests coming in from out of town and wanted a nice, convenient, affordable option. This was perfect. I'm sorry I forget the woman who helped us, but she reserved a book of rooms for us and was an absolute delight to work with. I had previously been working with another hotel, communication was such a nightmare that I ditched that hotel option and just used the Hilton Garden Inn as our primary option. The staff here were extremely helpful and friendly. All of our guests enjoyed it, we had no issues or complaints.
They upgraded us to a suite, so I didn't see what a typical hotel room looked like. The best part is the location and price, it's very close by to many attractions, especially out of town guests. My mom and her friends were ecstatic they could take the shuttle (almost walk) to the galleria. Oh, and the hotel did provide a free shuttle to the church since it was in the galleria area, so that was a nice perk.

  • Stayed: May 2013, traveled with friends
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1  Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooke S, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded March 20, 2014

Dear Alison W,

Thank you for your wonderful review! It is always great to hear your feedback no matter when your last stay was. As you mentioned, our dedicated sales staff is happy to setup individualized packages for wedding groups to make your wedding experience all that you imagined. We are happy to hear the location and value exceeded your expectations. Thank you for mentioning other amenities and conveniences we make available such as our shuttle available within a 3 mile radius. We hope you will join us again on your next visit to Houston!

Sincerely,

Brooke S.

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Reviewed March 12, 2014

Very friendly and helpful personnel. A great breakfast at about 10,50$.They offer a free shuttle service within 3 miles. great location within walking distance to the Galleria and many fine resturants.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Shamus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooke S, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded March 20, 2014

Dear Shamus K,

Thank you for sharing your recent experience! It sounds like you've had a wonderful stay here. Your comments will be sure to be shared with our staff as everyone really appreciates hearing how they were able to add to your travel experience. Thank you for pointing out our delicious, made-to-order breakfast, and ideal location, situated just a half of a block from The Galleria. We hope to welcome you back in the near future!

Hospitably,

Brooke S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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