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Hilton Garden Inn Houston Galleria Area
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Reviews (670)
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All reviewsmen's clubgalleria areafront deskgreat hotelwalking distancefamily weddingparking garagemile radiusstaff was very friendly and helpfulthe hotel staffclean roomshotel is locatedconvenient locationbusiness travelereasy accessbusiness tripshuttle service
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525 - 530 of 670 reviews
Reviewed January 24, 2013

for the price... the hotel is PERFECT. Location, Clean, Staff and food all were perfect. The front desk staff were great. The kids loved the breakfast buffet and there is a bar thats open in the evenings. Walk less than one block to the Galleria!

  • Stayed: January 2013, traveled with family
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Thank frank n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded January 30, 2013

Dear Frank n,

Thank you for taking time out of your busy day to write a review on our hotel! We're happy that you enjoyed your stay and you had positive feedback to share with us. Please think of us next time you're in the area, we'd love to have you.

Warmest Regards,
Diane G.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

The design of the facility,and the excellent service from the staff makes this a perfect location for the business travelor. The lobby is organized around a two-side fireplace. On both sides there are sitting groups of over stuffed sofa. Adjacent to the sitting area are work tables for four. The cafe is next to the lobby. Coffee service is always available. There are pastries in the morning, cookies in the afternoon. It is an excellenet location, when needing to conduct business on the road.

  • Stayed: January 2013, traveled on business
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Thank FrugalTravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded January 30, 2013

Dear valued guest,

We often receive compliments about our fantastic location! We're tucked behind the Galleria (away from the busy commute on Westheimer Rd) but still just 1/2 block from the Galleria Mall. It's great for business and leisure travel! We're happy that you enjoyed your stay with us and we hope to see you back.

Warmest Regards,
Diane G.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

This property is relatively new and very well maintained. The staff is warm and friendly, the rooms are typical Hilton rooms but in great condition, the parking garage is convenient and the room rates are very attractive. All in all, a great value.

  • Stayed: November 2012, traveled with friends
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1  Thank jney777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded January 30, 2013

Dear jney777,

Thank you for your kind words! We appreciate you taking time out to share your feedback with us. We often receive compliments about our location and our friendly staff. Thank you for noticing, I've shared your comments with our staff and we'll continue to strive to provide excellent customer service and maintain our hotel as if it was brand new!

Have a great day,
Diane G.

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Reviewed December 26, 2012

Stayed over for one night here just to try out a new hotel and was very happy with the stay.

The staff was friendly and the room excellent. The place is well maintained and clean.
Really nicely situated with free wifi which worked out well.

Don't have anything negative to contribute - just note the parking fee at this hotel.

  • Stayed: December 2012, traveled with family
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1  Thank DonovanIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded January 30, 2013

Dear DonovanIII,

Thank you so much for taking the time to share your compliments with TripAdvisor! I've shared your comments with the staff and we're so happy that you enjoyed your stay with us. We are happy you tried us out and hopefully you will return next time your travel plans bring you to the area.

Thank you again and I hope you have a great day!

Sincerely,
Diane Giagnacovo

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Reviewed December 19, 2012

The Staff are very friendly and very responsive to every need. This property is well maintained and looks as good as opening day. The full service restaurant has a great menu with very tasty food. I have found this hotel to be very consistent as we have stayed here many times over the past three years. Great location for business or pleasure with lots of nearby shops and restaurants!

  • Stayed: December 2012, traveled on business
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5  Thank hilton56003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded January 30, 2013

Dear hilton56003,

Thank you for taking time out of your busy day to write a review on your stay with us! I've shared your feedback with our staff. We are happy to hear that we exceeded your expectations and your stay was pleasant and memorable. Thank you again and have a nice day!

Warmest Regards,
Diane G.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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