We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Surprised at the price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express & Suites Houston East
Ranked #245 of 518 Hotels in Houston
Reviewed April 6, 2013

We stopped off the road at this facility. The manager on duty quoted us a price for our room. When we said no and were about to leave, he gave us a "negotiated deal" on our room charge, which we accepted. However, when I checked the room price for our category on the website, and it was $5 less than we were charged. Some deal!!! However, the room was pleasant and clean, and the breakfast was wonderful.

Room Tip: If you have a computer, check availability and prices from the parking lot!
See more room tips
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 252FranC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (51)
Traveler rating
Traveler type
Time of year
Language

38 - 44 of 51 reviews

Reviewed December 16, 2012

This is a nice place to stay if you are in the area. The staff is great and very accomodating. Denise mentioned Ivory, and she is very kind and helpful. She will go out of her way to make sure you are satisfied. I was impressed with her hospitality.

The king room I had was huge. Everything was functional and comfortable. There are several good restaurants surrounding this property including Salt Grass, Pappasito's (Unbelievable. Try the Mexico City chicken soup. It comes with white meat shredded chicken, rice, diced avocadoes and cilantro. It rocks. They also have a warm salsa with a bit of a kick.), and Chilis. Sorry, I digress. I get caught up when talking about food.

I was pleased with my stay here. I really don't have any complaints, but maybe a suggestion. The lighting in the room is all fluorescent and it's just a little stark for my taste. It feels like being in the office. I know that the pressure is on to convert to energy saving mercury-laden bulbs, but I'm still having a problem with it. Maybe it's just me. It doesn't feel homey. Maybe others like it...I don't know. Personally, I still enjoy the warm, cozy glow of an incandescent bulb. To each his own. I just turn the lights out and open the window.

I would recommend this property without hesitation.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sprklhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

Nice, clean, breakfast- pancakes, sausage, eggs, toast, juice coffee etc.
Manager, Nicole was nice.

However, if you book from Hotwire you will likely be given a bed with king size and will have to pay extra if you want 2 queen beds.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Katheee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012 via mobile

An excellent stay! Ivory was extremly helpful in finding places to eat, times to be on the freeway that would not be stressful, and she is an overall great person. The rooms are large and very comfortable. The amenities were plentifull.
The shower and bath area was clean and prestine. If I had to come back to this area I would stay here. The breakfast was good and hot also. :-)

  • Stayed: May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank s_denise39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this reviewResponded May 17, 2012

Thank you so much for the awesome feedback. We strive to provide the Best Guest Experience and we are delighted to hear that we were succesful! We thank you for giving us the opportunity to have you as our guest and we hope to see you back soon!

-Jose Arriaga, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2012

The address is 114601 I10 E, Houston Texas. Its hard to tell if you have the correct one when there are 10 to choose from, The one we stayed at was nice , clean, big room, we had supper at CiCi's pizza just a stone throw from the hotel. I would stay here again.

Room Tip: Don't forget your AAA card.....
See more room tips
  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jpb56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this reviewResponded May 17, 2012

Thank you so much for the awesome feedback. We strive to provide the Best Guest Experience and we are delighted to hear that we were succesful! We thank you for giving us the opportunity to have you as our guest and we hope to see you back soon!

-Jose Arriaga, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2011

We were traveling from Austin to Florida for Thanksgiving, booking hotels along the way as we got tired of driving. Our first stay was in Houston at the Holiday Inn Express, Houston East along I-10. It was wonderful. The room was clean, bathroom was clean, linens were clean. The bed was new enough to not be lumpy. The free breakfast was good and plentiful. Out of all the hotels we stayed at on our trip (4), this was by far the best one. We didn't stay at another Holiday Inn Express on our trip, but the next time we go to Florida, we will be actively looking for them.

  • Stayed: November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank G P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this reviewResponded November 28, 2011

I pray that your trip and Thanksgiving trip went well. Thank you so much for choosing our hotel and for the awesome feedback. We strive to create a memorbale Guest Experience that will leave an Excellent impression about our hotel. I am pleased to hear that we accomplished this goal during your visit. Please come back and see us soon and have a wonderful Holiday season! - Jose Arriaga, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2011

This HIE is very typical of what you will find at most of the brand's properties. It isn't brand new, but the management has done a good job of keeping things fresh and nice. The A/C worked well and my room was always cool. Internet access was wired or wireless, and fast. The bed was comfortable. My room had a really big HDTV, with a half dozen or less channels in HD - the rest SD. Breakfast was your typical HIE, which is identical at just about every location: not bad, but not great (good cinnamon rolls, but eggs are reconstituted and bacon is paper-thin). The location was perfect for my stay. You have a movie theater just across the parking lot, many restaurants very close, and easy access from the interstate.

Stayed: August 2011, traveled on business
1  Thank ajnuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this reviewResponded August 8, 2011

Good Afternoon,

Thank you so so much for choosing us as a home away from home. We truly appreciate your business. I am delighted to hear that your stay met your expectations. I pray that you can visit us again sometime in the future. If you ever need anything, please advise. Have a great rest of the summer and hope to see you again soon!

Jose Arriaga, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Houston hotels
1 mi away
Hampton Inn Houston I-10 East
4.6 mi away
La Quinta Inn & Suites Houston Channelview
16.1 mi away
Best Western Galleria Inn & Suites
Show Prices
Show Prices
Show Prices
4.8 mi away
Holiday Inn Express & Suites Houston E - E Sam Houston Pwy
0.5 mi away
Comfort Inn East
Comfort Inn East
#270 of 518 in Houston
24 reviews
21.3 mi away
Holiday Inn Express Hotel & Suites Houston NW-Beltway 8-West Road
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express & Suites Houston East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Houston East

Address: 11460 East Freeway, Houston, TX 77029
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Family Hotel in Houston
Price Range: $102 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Houston East 3*
Number of rooms: 74
Official Description (provided by the hotel):
Welcome to Our Houston East HotelElegance and incomparable service converge in perfect balance at the Holiday Inn Express(R) Houston East. Our contemporary facility's location off I-10 means you'll have easy access to downtown Houston, as well as to Bush International Airport and Houston Hobby Airport. Our hotel is within easy driving distance of many local businesses in the downtown area, the Port of Houston and Baytown. Because we want you to have an extraordinary stay, our Quality of Excellence award-winning hotel features the services you need, including 1,330 square feet of meeting space, a 24-hour business center & complimentary high-speed Internet access. Our hotel's location in East Houston also puts you near the Bayport Cruise Terminal and San Jacinto Monument. After your best night's sleep, you and your family can watch an exciting Houston Astros baseball game at Minute Maid Park or cheer on the Houston Texans football team at Reliant Stadium. Unlike most hotels in East Houston, we offer an array of complimentary amenities to guarantee a great stay, including a 24-hour fitness center, free access to a full-service fitness gym, and an outdoor pool. Start your day with our complimentary, Express Start Breakfast Bar which now includes hot items and our famous Cinnamon Rolls. For a relaxing trip to Houston, we invite you to Stay Smart at our Holiday Inn Express(R) hotel. We look forward to exceeding your expectations! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Hotels.com, Expedia, Booking.com, Travelocity, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Holiday Inn Express & Suites Houston East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Houston East Hotel Houston
Holiday Inn Houston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing