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“An Excellent stay.”

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Holiday Inn Express & Suites Houston East
Ranked #255 of 504 Hotels in Houston
Velvet Ridge
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“An Excellent stay.”
Reviewed May 5, 2012 via mobile

An excellent stay! Ivory was extremly helpful in finding places to eat, times to be on the freeway that would not be stressful, and she is an overall great person. The rooms are large and very comfortable. The amenities were plentifull.
The shower and bath area was clean and prestine. If I had to come back to this area I would stay here. The breakfast was good and hot also. :-)

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank s_denise39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this review, May 17, 2012
Thank you so much for the awesome feedback. We strive to provide the Best Guest Experience and we are delighted to hear that we were succesful! We thank you for giving us the opportunity to have you as our guest and we hope to see you back soon!

-Jose Arriaga, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    25
    15
    3
    2
    1
See reviews for
9
4
4
19
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
florida
Level Contributor
102 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 30, 2012

The address is 114601 I10 E, Houston Texas. Its hard to tell if you have the correct one when there are 10 to choose from, The one we stayed at was nice , clean, big room, we had supper at CiCi's pizza just a stone throw from the hotel. I would stay here again.

Room Tip: Don't forget your AAA card.....
See more room tips
  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpb56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this review, May 17, 2012
Thank you so much for the awesome feedback. We strive to provide the Best Guest Experience and we are delighted to hear that we were succesful! We thank you for giving us the opportunity to have you as our guest and we hope to see you back soon!

-Jose Arriaga, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 27, 2011

We were traveling from Austin to Florida for Thanksgiving, booking hotels along the way as we got tired of driving. Our first stay was in Houston at the Holiday Inn Express, Houston East along I-10. It was wonderful. The room was clean, bathroom was clean, linens were clean. The bed was new enough to not be lumpy. The free breakfast was good and plentiful. Out of all the hotels we stayed at on our trip (4), this was by far the best one. We didn't stay at another Holiday Inn Express on our trip, but the next time we go to Florida, we will be actively looking for them.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this review, November 28, 2011
I pray that your trip and Thanksgiving trip went well. Thank you so much for choosing our hotel and for the awesome feedback. We strive to create a memorbale Guest Experience that will leave an Excellent impression about our hotel. I am pleased to hear that we accomplished this goal during your visit. Please come back and see us soon and have a wonderful Holiday season! - Jose Arriaga, General Manager
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Rigby, Idaho
Level Contributor
295 reviews
279 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed August 6, 2011

This HIE is very typical of what you will find at most of the brand's properties. It isn't brand new, but the management has done a good job of keeping things fresh and nice. The A/C worked well and my room was always cool. Internet access was wired or wireless, and fast. The bed was comfortable. My room had a really big HDTV, with a half dozen or less channels in HD - the rest SD. Breakfast was your typical HIE, which is identical at just about every location: not bad, but not great (good cinnamon rolls, but eggs are reconstituted and bacon is paper-thin). The location was perfect for my stay. You have a movie theater just across the parking lot, many restaurants very close, and easy access from the interstate.

Stayed August 2011, traveled on business
Helpful?
1 Thank ajnuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this review, August 8, 2011
Good Afternoon,

Thank you so so much for choosing us as a home away from home. We truly appreciate your business. I am delighted to hear that your stay met your expectations. I pray that you can visit us again sometime in the future. If you ever need anything, please advise. Have a great rest of the summer and hope to see you again soon!

Jose Arriaga, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
125 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed March 19, 2011

weird location behind a tire store but the hotel is more than OK
business center
restaurants around the hotel
nice rooms
free water bottles in your room
good breakfast

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnnycalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, Manager at Holiday Inn Express & Suites Houston East, responded to this review, July 26, 2011
Hello, Thank you so much for the awesome feedback. We are delighted that we were able to fulfill our service promise of exceeding your expectations. We look forward to having you as our guest again soon.

God Bless,

Jose Arriaga, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 12, 2010

I cannot fault this hotel in terms of value for money, cleanliness and quality of service. The girls who worked on the front desk were super helpful, friendly and courteous - nothing was too much trouble and they were a joy to speak to. In fact, they went over and above my expectations when my taxi didn't arrive to take me to work and they arranged for their lovely maintenance man to take me in his pick-up - hows that for service that exceeds expectations?!!

The rooms were exceptionally clean, the pool was nice and clean too and the housekeeping staff were very friendly and helpful too.

The only downside for me was the location - it is in an isolated area and if you don't drive, you have to rely on taxi's which are expensive and don't always arrive on time. If you are staying there, make sure you go to the Saltgrass Steak House - yum yum!

This is a shining example of superior customer service and value for money - well done to all the staff at the hotel - you are fabulous!!

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HJaffrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, General Manager at Holiday Inn Express & Suites Houston East, responded to this review, November 3, 2010
We are truly Excited to see our hard work paying off through your Experience. Your business is valued and we look forward to having you as our guest again soon!
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Gonzales, Louisiana
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 5, 2010

We stayed one night on our way to San Antonio. It appears new, very clean, and comfortable. To our surprise, the room was very large with two queen beds. The breakfast was ok (free so no complaints), had several items to select from. Would look to stay again at this hotel while visiting Houston or as a stay-over again.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CFek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUJC, Manager at Holiday Inn Express & Suites Houston East, responded to this review, September 16, 2010
Thank you so much for the Great review. We truly appreciate having you as our guest and we look forward to seeing you again soon! May God Bless you and keep prosperity in your direction.


- Jose Arriaga, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Houston East

Property: Holiday Inn Express & Suites Houston East
Address: 11460 East Freeway (I-10 East), Houston, TX 77029
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#79 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express & Suites Houston East 3*
Number of rooms: 74
Official Description (provided by the hotel):
Welcome to Our Houston East HotelElegance and incomparable service converge in perfect balance at the Holiday Inn Express(R) Houston East. Our contemporary facility's location off I-10 means you'll have easy access to downtown Houston, as well as to Bush International Airport and Houston Hobby Airport. Our hotel is within easy driving distance of many local businesses in the downtown area, the Port of Houston and Baytown. Because we want you to have an extraordinary stay, our Quality of Excellence award-winning hotel features the services you need, including 1,330 square feet of meeting space, a 24-hour business center & complimentary high-speed Internet access. Our hotel's location in East Houston also puts you near the Bayport Cruise Terminal and San Jacinto Monument. After your best night's sleep, you and your family can watch an exciting Houston Astros baseball game at Minute Maid Park or cheer on the Houston Texans football team at Reliant Stadium. Unlike most hotels in East Houston, we offer an array of complimentary amenities to guarantee a great stay, including a 24-hour fitness center, free access to a full-service fitness gym, and an outdoor pool. Start your day with our complimentary, Express Start Breakfast Bar which now includes hot items and our famous Cinnamon Rolls. For a relaxing trip to Houston, we invite you to Stay Smart at our Holiday Inn Express(R) hotel. We look forward to exceeding your expectations! ... more   less 
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Also Known As:
Holiday Inn Express Houston East Hotel Houston
Holiday Inn Houston

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