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“Hate their job”

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Club Quarters Hotel in Houston
Ranked #63 of 517 Hotels in Houston
Certificate of Excellence
Reviewed March 30, 2014

Overall, the Club Quarters was a decent hotel to stay. However the women working at the front desk all seem to hate their job. They never smile, are very stand offish and cold towards the guests. They are all polite and say all the right things but they are just parroting management orders. It was a real turn off to talk to them.

  • Stayed: March 2014, traveled as a couple
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1  Thank 888mary939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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804 - 810 of 1,206 reviews

Reviewed March 29, 2014

I stayed here the week of March 24 and had a very small room, 904. Bathroom was very small, room had a bed, desk + chair. Room was clean, furniture newer. Having the iron and board in the hall closet preserves space in the room. I did not use the water refill machine in the hall as I did not have a bottle of my own, and I did not feel comfortable using one of the unfilled bottles provided (they look clean but you can't see what you can't see).

The area is older and some buildings are being renovated, so meetings and restaurants will be a little ways away. I did not feel unsafe on my walks in the morning and back from the restaurant.

  • Stayed: March 2014, traveled on business
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Thank Marc_at_40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

For this price range I think Club Quarters exceeded my expectations. Yes, it is an older hotel but I think that adds to the charm. The staff was helpful, courteous and efficient. My room was small but still had everything I needed. I walked six to eight blocks in every direction and found coffee shops, restaurants, bars, stores as well as the Metro Line and bus stop. I would recommend the location and the hotel.

Room Tip: If you don't have a car and like to walk and want to keep your hotel around $100 (without taxes...
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  • Stayed: March 2014, traveled solo
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1  Thank mchayford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

My husband and I stayed here July 7 -12, 2013 while attending a big Microsoft conference. Attractively decorated and decently maintained for an older property, the wifi was fine (especially considering the heavy use by conference attendees) and the staff was friendly and helpful.

My only real gripe was the size of our room and bathroom - both insanely small for 2 adults. Not an experience that I'd care to repeat!

Room Tip: There must be larger rooms at this property - I'd definitely want to know the square footage, si...
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  • Stayed: July 2013, traveled on business
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Thank Loves_good_service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014

it has been a year since i visited Club Quarters, Houston and was concerned with the recent reviews for an upcoming trip; I was not disappointed. The Staff, as always, was pleasant, courteous and friendly. My accommodations were clean, neat and comfortable. Complimentary sodas, waters, snacks, internet, etc….Perhaps other guests may expect too much. My only concern/disappointment was valet return. Other than that, I would recommend CQ for any downtown Houston trip!

  • Stayed: February 2014, traveled on business
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Thank infonut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2014

Unfortunately, I came with very high hopes after visiting the Club Quarters in Manhattan at the World Trade Center. However what I found was nothing even close to comparable. The hotel is much much older and lobby, elevators, hallways, rooms, and bathrooms show this. The lounge areas with coffee, snacks, and bottled water system on the floors is a nice touch not found in most hotels. Elevators were slow and showed their age, however I appreciated the key access requirement for floor access. Rooms were old, beds were old, bedding was not good quality and multiple times throughout the evening, would slide off the bed and onto floor, making my rest very difficult and near impossible. Bathrooms very, very small and old. Not many dining choices within close proximity, must walk a bit unless you go out to left and back to the Flying Saucer. Area hotel is in, safety is definitely questionable.

  • Stayed: February 2014, traveled on business
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Thank ExpertTravelCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2014

2 bedroom and 1 living room,kitchen room;room is clean,bed is comfortable,staff is nice.location is good.
如果是去展会或者商务,不错的选择。
房间整洁干净宽敞而且有厨房在客厅,适合一家出游

1.The room is for 5 person maximum,we are 5 person,but hotel charge us extra fee more than 100usd,after explained they said they will return it, untill now i still waiting.
2.the hotel have a false alarm but no one come to apologize for it.

pay attention before you pay everything, check all the expense, sometime they make mistake.
提醒注意,结帐前一定要检查每一项费用,他们的员工有时会多收。

Room Tip: good for family
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  • Stayed: January 2014, traveled on business
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1  Thank charming3196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Hotel in Houston

Address: 720 Fannin St, Houston, TX 77002-3408
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Luxury Hotel in Houston
#59 Business Hotel in Houston
#89 Family Hotel in Houston
Price Range: $96 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel in Houston 4*
Number of rooms: 382
Official Description (provided by the hotel):
Club Quarters Hotel in Houston is a full service hotel designed for business travelers. Our hotel is located in a beautifully restored landmark building and near all the major office buildings, as well as The Houston Pavilions, downtown's area for trendy restaurants & shopping, the theater district, nightlife, and museums. All Club Quarters Hotels provide: • Free high-speed Wi-Fi throughout the hotel • Instant registration and check-out • Club Living Room - an inviting lounge for working, meeting, socializing and relaxing • Free unlimited chilled bottled water • Greater security with keycard access to guest room floors • Restaurant and Bar • Fitness room with cardio equipment and weights • Meeting rooms and office space available • Guest Request Closets on every floor containing extra pillows, blankets and amenities ... more   less 
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Also Known As:
Club Quarters In Houston Hotel Houston
Hotel Quarters Houston
Club Quarters Houston

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