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“Small rooms, excellent service”

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Club Quarters Hotel in Houston
Ranked #62 of 507 Hotels in Houston
Certificate of Excellence
Dallas, Texas
Level Contributor
3 reviews
“Small rooms, excellent service”
Reviewed July 29, 2013

Very small room, great service. No remote for tv in the room and phone did not work to call for a replacement. Probably wont stay there again, but Chris, Gynel and Eli were great! Keep up the good work!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dacman22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (195)
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raleigh
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 27, 2013

My corporate travel booked this hotel while I attended conference. I was kind of leery - since I have over 250K miles at a name brand hotel. The week's stay was amazing!! First the bad - the rooms are kind of small - but if you are away all day not so much an issue. Now the good - the staff was all over at making your stay wonderful. Folks like Val and Chris were always checking to make sure everything was good. Made sure they acknowledged you coming and going! Loved the living room areas - it was especially nice with a group as large as ours as we could hang out downstairs during free time. The Bistro has great food as well. My favorite - the professional latte/cappuccino machine 24/7!! Saved a lot of money from going to starbucks! They always have snacks and fruit - so its is easy to grab a snack and go!!! Loved this place!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chips4000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermosa Beach, California
1 review
Reviewed July 24, 2013

The staff was superb!!! Even with a full house and phones flying they are always at there best, working hard to exceed your expectations. They are responsive when called and the valet always had my car around promptly. The downtown accessibility is unsurpassed by any other hotels within walking distance of Minute Made Park, the GRB Convention Center, the Toyota Center, Main Boxing Gym, BBVA Compass Stadium, Main Street Pubs, Warrens tavern, Tranquility Park, the Theater District, I walked it all. With the Metro a block away even Reliant Stadium was a 20 min ride away. I love the location and the staff always made me feel welcome.

Special Thanks to the managment Greg and Maysoon, your wonderful and make that place the best, my hat is off to all you do in front of and behind the curtain.
To the desk: Magida, Nicole, Eli, Imogen, Shelby, Gynel, Thank you all for all the smiles and humor passing by the desk. You always were professional and warmly personable in our interactions. It was wonderful getting to know you and thank you all for the warm laughs and conversations, i greatly appreciated them both.
To the Valets; Paul and Chris, thank you both always having a conversation and a hand shake ready every time i saw you. Thank you very much for your service as it was truly greatly appreciated.
A quick thank you to the Maintenance guys and Jose, they are awesome!

This place is well run and wonderfully staffed.You will have a great experience because they will make sure of it. I travel for my work in sales and this place exceeds your service expectations. Got to run, they just promptly pulled my car around.

Thanks again CQ Staff!!!

Room Tip: Look for the standing sign in the entry way on the way in talking about room upgrades. When its a s...
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  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cory L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
174 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed July 23, 2013 via mobile

This hotel is not terrible but not as good as it's made out to be here. Rooms are small and feel like roadside motel rooms. Amenities are so so-nothing to write home about. Service however, is very good-friendly, personal, wanting to help. Decent value for downtown but if location doesn't matter to you definitely stay somewhere else.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMJ92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parsippany, New Jersey, United States
1 review
Reviewed July 23, 2013

I was in Club Quarters last week for a business trip and the people are very friendly. While rooms are small and do not have Iron boards to iron your clothes, you just have to call the front desk and they will arrange for it. Everyone in the hotel is very friendly including the front desk, the room service, laundry service as well valet service. My suit case was lost in the airport and I arrived the hotel without my jacket. The receptionist was very considerate when I told my story and was quickly helping me and stretched beyond her responsibilities to help me out.
While the property does not offer a lot from an ambience stand point, I would certainly recommend the hotel if you are travelling for business and need a comfortable place to stay.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lalita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
1 review
Reviewed July 17, 2013

I have not yet stayed at your hotel, and wanted to let you know about a good staff member you have......unfortunately in order to do that I had to fill out ,erroneously, the rating as if I have already stayed. I had an interaction with Gynel a couple of days ago and was very impressed with his sincere desire and ability to help me make my reservations. It seems to me he went well beyond expectations to research and satisfy my specific requests. He was polite, personable, and patient. I never felt rushed.

Thank you,
Karen E. Van Hoose

Stayed July 2013, traveled on business
Helpful?
Thank karenv91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
Reviewed July 16, 2013

my name is Gretchen, been here 8 years, came two days before hurricane katrina - love living here --- all the below employees are wonderful, have been so good to me -- they make me feel so at home -- maysoon, greg, eli, nancy, Nicole, Jordan, Shelby, all staff members, guess it is my age, 70, cant remember all the names --- and I highly recommend this hotel, it is always so clean and great --

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gretchen1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Hotel in Houston

Property: Club Quarters Hotel in Houston
Address: 720 Fannin St, Houston, TX 77002-3408
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in Houston
#59 Business Hotel in Houston
#89 Family Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Club Quarters Hotel in Houston 4*
Number of rooms: 382
Official Description (provided by the hotel):
Club Quarters Hotel in Houston is a full service hotel designed for business travelers. Our hotel is located in a beautifully restored landmark building and near all the major office buildings, as well as The Houston Pavilions, downtown's area for trendy restaurants & shopping, the theater district, nightlife, and museums. All Club Quarters Hotels provide: • Free high-speed Wi-Fi throughout the hotel • Instant registration and check-out • Club Living Room - an inviting lounge for working, meeting, socializing and relaxing • Free unlimited chilled bottled water • Greater security with keycard access to guest room floors • Restaurant and Bar • Fitness room with cardio equipment and weights • Meeting rooms and office space available • Guest Request Closets on every floor containing extra pillows, blankets and amenities ... more   less 
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Also Known As:
Club Quarters In Houston Hotel Houston
Hotel Quarters Houston
Club Quarters Houston

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