Front desk staff are willing to do whatever it takes to satisfy a customer! I arrived early before noon on Feb 21 and the reception went to lengths to accommodate my early check-in request inc. paging housekeeping to look for a room that has been serviced and ready for me. I forgot to catch her name but she was an Asian-looking young lady who helped me. She was professional - advising me it was before normal check-in time but still accommodated my request. Of course, the welcome package was appreciated and not something I have received before at other HGI properties. I wanted to congratulated the entire staff for such a well run property and will definitely stay again when I'm next in the area.
- Official Description (provided by the hotel):
- Located on West Sam Houston Parkway South in Houston, Texas, our hotel provides convenient access to Beltway 8, Highway 59 and Interstates 10 and 45. Drive about 30 minutes to Houston Intercontinental or William P. Hobby airports.Unwind in the Pavilion Lounge with a drink or in the fitness center with a workout. We offer dinner at the Great American Grill®, evening room service and quick meals from the 24-hour Pavilion Pantry®. ... more less
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- Also Known As:
- Hilton Garden Inn Houston Westbelt Hotel Houston
- Hilton Houston
- Houston Hilton