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“Spot On Service, and Well Prepared”

Red Lobster Restaurant Hwy 290
Ranked #2,825 of 8,357 Restaurants in Houston
Cuisines: Seafood
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed January 23, 2013

We are in Houston on extended business, and hit this venue after a long day of travel. We were seated and greeted promptly, had all questions answered completely, and a great experience.

We had seafood entrees with different salads as starters. All, well done and well presented. Lorenzo was our server, and was attentive, informative and cheerful; high marks.

There are a lot of choices on this stretch of highway, this one is worth your time to stop in.

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Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 - 36 of 54 reviews

Reviewed January 17, 2013

First they set us under a vent so by the time we ate our food it was cold. Rude staff. Cesar Salad was soggy, beans in our dish were burnt.

Thank SthrnRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012 via mobile

we eat here once in a while but today it was just horrible!!! bad and slow service with bad food. I really don't know what happened... SMH

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Thank Villalva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2012

We went to RL on a Tuesday night and were seated immediately by a very polite hostess (Leighanne). She was smiling and told us our "Seafood Expert's," Jessica, would be with us shortly. We had to wait several minutes before Jessica arrived. She then asked if we would like anything to drink. We ordered 2 waters and they weren't delivered until the salad arrived FIFTEEN minutes later with the wrong dressing my husband ordered.

Our entrees came about 25 minutes after ordering and was delivered hot and fresh. Our salad plates were not cleared at this time. We have no complaints about the kitchen.

We seldom saw our waitress until the food came and then we saw her about 3 times. At the end of the meal our plates were finally cleared. We had to have another server bring us the bill.

Jessica's attitude was dismissive and apathetic but not rude. We hoped that she was having an "off" night.

We saw the manager near the establishment's exit and he asked how our experience dining was. We told him truthfully all of the details above. The manager seemed truly concerned that we had a less than wonderful dining experience. He gave us some coupons to say "Please come back and give us another chance to improve your dining experience with us."

We will return at a later time and hopefully will have a better experience as this was uncommon for us at this location.

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Thank Karyn_D680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

I loved the food! It was fresh! It was tasty! It was everything I wanted it to be!
I am totally short of words!!!!
The Lobster bisque was pure heaven!

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1  Thank Yasmina9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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