We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Customer Service” 2 of 5 bubbles
Review of Chili's Grill & Bar

No photo provided
Got a photo?
Add it.
Chili's Grill & Bar
Ranked #4,020 of 8,115 Restaurants in Houston
Price range: $0 - $20
Cuisines: Mexican, American, Southwestern, Barbecue
Good for: Bar scene, Large groups, Families with children
Restaurant details
Good for: Bar scene, Large groups, Families with children
Houston, TX
1 review
“Great Customer Service”
2 of 5 bubbles Reviewed November 10, 2008

What happened to service??? I've been to this restaurant several times and almost every time is a disappointment. The service is usually slow and the servers act like they have an attitude problem and they don't really care about the customer at all... they just want their tip and to go home!!
Then I went in a few days ago and had a new refreshing face greet me! A young, sweet, short, brunette woman who was warm and friendly and had a 'down-home, southern-hospitality' type of attitude. She was polite and wasn't afraid to joke with me and my wife. The banter was enjoyable and even when our food was a little slow, she kept us informed and socialized with us instead of just ignoring us. It was nice to see someone who actually knew what it meant to give great customer service. I wish I could remember her name, but next time you go in this location, look for the friendly face and attitude that stands out from the rest. You'll recognize it and if you don't see it, I guess she's off for the day

Helpful?
Thank kitkatchica777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

8 reviews from our community

Visitor rating
    2
    0
    3
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Polish first
  • Any
English first

Travelers who viewed Chili's Grill & Bar also viewed

Houston, Texas Gulf Coast
Houston, Texas Gulf Coast
 

Been to Chili's Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing