Horrible Mother's Day! Took my mother and father to the Melting Pot for Mother's Day. While we studied the menu for about 15 minutes and finally all agreed on what to order. That is when our server told us we could not order individual meals only "The Big Night Out" or 4 course meals. So, again we go over the menus. My husband and I decide to do the 4 course meal because it had tuna, salmon, steak, chicken, and shrimp. The Big night out had BBQ pork and Buffalo Chicken (Yuck! IN fondue?) I proceed to order and the server tells us that is old menu and grabs the menu from me and says we have to order off the other menu. I told her I didn't like anything on the Big Night Out menu and they said they would make it to our order, but they would not do Tuna even though it was listed on my menu. Fine, I was able to sub for salmon instead. I'm a member of club fondue and received a coupon good for Mother's Day Only from 12-3pm and ONLY on individual meals. "Mom's eat free from 12noon until 3pm, Maximum discount of $20 on individual meals when two other individual meals are purchased" We dined at 1:00pm. I present this coupon and ask her why I received this coupon if I could not order off of the individual meals. She couldn't answer and told me I would not be able to use it. What is the point of being a member if I can't use the perks?!?!? After dining and receiving the bill, I notice the gratuity had been added on there already...really on a party of 4? And the menu never stated it. I will never ever be back. The food was horrible, server was short with us when we questioned her.
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