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“Thoroughly Disappointed”
Review of Benihana

Benihana
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Ranked #4,552 of 8,311 Restaurants in Houston
Price range: $21 - $30
Cuisines: Japanese, Steakhouse
More restaurant details
Restaurant details
Good for: Large groups, Business meetings
Dining options: Reservations
Dining style: Casual Dining
Neighborhood: Downtown
Cross street: Between Clay & Polk
Reviewed August 14, 2013

Long wait, not for a table, but for the chef. By the time the chef came and performed no tricks, just cooked, we ordered our food to go. Drinks, soups and salads came quick. Sushi came surprisingly fast, a little too fast for our entire party of 8, which tells me it was made well before it was ordered. The restaurant itself had food stains all over the carpet. The air-conditioning and ventilation worked poorly. There were several fans throughout the restaurant blowing in every which way. Cleaning supply closets out and some fully open in the dining areas. Thoroughly disappointed with the entire experience. I've read the comments below and seriously doubt they've actually visited the restaurant. Save yourself the bad experience.

    • Value
    • Atmosphere
    • Service
    • Food
Thank GSilva713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (125)
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71 - 75 of 125 reviews

Reviewed July 31, 2013

Eating at Benihana is more than good food it is a eating experience, the service was really good and the cook was good and very entertaining, I recomend taking few frends or family with you.

Thank jabaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

quick and attentive staff, great happy hour drinks! Amazing birthday coupons online! I left with a smile and a belly full!

Thank TravelGoddess48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

the food was great the service was top notch. we will for sure be going back soon. loved all the tricks.

Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

My family has been going to this Benihana restaurant for every special occasion for over 20 years. On our last visit, celebrating my husband's birthday, Benihana had sent him a birthday certificate for $30 off and we had a table for 7. We were all having a good time and after we finished our meal, the "manager" came over and told my husband his certificate had already been used and we could not use it for our dinner. We assured him that was not the case, and he basically called us a liar. We were humiliated as other tables were watching this situation play out. After much heated discussion, my son asked him to enter the code again, at which time the $30 certificate was miraculously accepted by his system. No apology for accusing us of lying, nothing! Our celebration dinner was ruined, and we will NEVER RETURN!

1  Thank grizwald_vacationers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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