We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Service Outclassed the Food” 3 of 5 bubbles
Review of The Capital Grille

The Capital Grille
Reserve with OpenTable
The Capital Grille is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #21 of 8,114 Restaurants in Houston
Certificate of Excellence
Price range: $0 - $80
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine, Business meetings, Romantic, Bar scene, Large groups
Dining options: Dinner, Late Night, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Cross street: Yorktown
Description: You are cordially invited to join us for an evening or afternoon of relaxed elegance and exceptional cuisine. Our impressive menu of nationally renowned dry aged steaks and the freshest of seafood will ignite your culinary imagination as our award-winning wine list of more than 5,000 bottles awakens your inner sommelier. And as our gracious, knowledgeable servers delight you with their uncanny ability to anticipate your every need, you’ll experience firsthand why the American Culinary Federation recently bestowed upon us their “Achievement of Excellence Award.” Whether you’re celebrating a special occasion or hosting a business luncheon or dinner, we can help you flawlessly pull off any private dining event. Our event planning staff has extensive experience and the ideal materials to work with—a capital setting, distinctive food and unmatched service. One of only a few restaurants in Houston to receive the DiRona (Distinguished Restaurants of North America) Award.
San Antonio, TX
Level Contributor
68 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Service Outclassed the Food”
3 of 5 bubbles Reviewed March 20, 2010

The service was excellent, including when they recovered the service after a major screw up with the meal. I ordered my sirloin well-done and it came out charred, literally powder to the touch it was so charred. Waiter, kitchen manager, and general manager all apologized and the entire meal was re-done. But my question is: why did this even get out of the kitchen to begin with? Then make it past the waiter and make it to my table? I got my desert comped. The whole ticket came to over $200. The wine I wanted was out of stock. The ambiance and service was great, but the meal itself, overall, was a huge disappointment. Won't be going back for a long time.

    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank pigletpuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

327 reviews from our community

Visitor rating
    231
    64
    22
    3
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
everywhere
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“BY FAR MY FAV. RESTAURANT”
5 of 5 bubbles Reviewed February 26, 2010

I LOVE the CG. It is by far my favorite resaurant. YOU have to order the lobster mac n cheese. It is different then anything you've ever tasted. Excellent spin on a childhood favorite.

    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank firstclass10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Offensive Appetizer”
1 of 5 bubbles Reviewed May 19, 2009

Our appetizer was offensive - there's no other word for it - in smell and taste. I'm not sure about the source, but at least one waiter didn't seemed overly concerned about it. I rushed to the men's room to wash out my mouth from the experience. The Manager apologized, said it had never happened before and took half the cost off the bill. The rest of the meal was fine, and my companion didn't have the same experience, but I don't think I'll risk it at this establishment again.

    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Cheappleasures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
26 reviews
26 restaurant reviews
“Very good food”
4 of 5 bubbles Reviewed April 23, 2009

Very good food

Helpful?
Thank jwoodr9862
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“my rare wasn't rare the...”
3 of 5 bubbles Reviewed January 30, 2009

my rare wasn't rare the first time. boo. on the plus side they have stoli elit.

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

Travelers who viewed The Capital Grille also viewed

 
Houston, Texas Gulf Coast
 

Been to The Capital Grille? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing