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“Hilton Garden Inn Houston”

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Hilton Garden Inn Houston NW America Plaza
Ranked #10 of 517 Hotels in Houston
Certificate of Excellence
Llanelli, United Kingdom
1 review
“Hilton Garden Inn Houston”
Reviewed January 20, 2014

I stayed at this hotel whilst on a business trip to Houston. The hotel was excellent with all required amenities - fitness centre, pool with jacuzzi, business centre, meeting rooms etc. The guest rooms were very comfortable but there is some road noise if you happen to stay in one of the rooms facing the road to the front of the hotel. If like me you like your coffee then you do have in-room facilities and an on-tap supply in reception, with cookies if you can managed them (very good). The staff were very helpful and attentive. As one would expect there is a wide variety of cuisine to chose from but if you opt to eat at the hotel restaurant you will not be disappointed, and it is good value. I would highly recommend this hotel.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nathan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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767 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
Fishers, United States
1 review
Reviewed January 19, 2014

Excellent service. Staff very friendly, including talking to me on the phone to find the hotel. I also ordered room service, which arrived very promptly. I never visited Texas before, and felt comfortable and at ease staying at this hotel.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 19, 2014

A bit more expensive, but worth it if you are in the Northwest Freeway area of Houston. Rooms are quiet and comfortable, large LCD TVs. Breakfast is great too! Our offices are in the area, this hotel is very new and the best in the area. All other hotels are rather old. I've stayed at several in the area and this one is the best.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Sara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littleton, Colorado
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2014

Beautiful new hotel in the Cy-Fair region of Houston. One of the cleanest, nicest hotels I have ever stayed at. It's a bit difficult to find the hotel due to some of the road construction and confusion of that area near 290 and the beltway. The lobby and restaurant/bar area are very nice, and the room was spectacular...very clean, comfy bed, great TV and other amenities in the room, etc. I have nothing but great things to say about this hotel. Once you figure out the best access to the hotel (use the frontage roads in that area of Houston--avoid the highways as much as possible), it was fine. We didn't eat the buffet breakfast there; we went to a nearby store to stock up on snacks to save some money. We did eat one lunch there and it was very very good. Overall, one of my favorite hotel stays.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank gobrainstorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi, TX, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 15, 2014

This Hilton Garden Inn offers a superior value in terms of service, rooms & furnishings, and amenities. It offers everything in one building you may need......clean comfortable room, restaurant and bar, pool, fitness center and of course internet. The hotel staff at this location is absolutely superior and I am comparing to the Westin, Marriot, Sheraton and Hyatt. HGI-America plaza staff is well trained and highly motivated in providing guest service. I return to this hotel repeatedly because of the incredible quality of the people who work there.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, United States
1 review
Reviewed January 14, 2014

This Hotel was very well maintained with a very good staff. I was pleased with the value of the room!!! Parking was plentiful and well lit and all areas of the hotel was neat and clean. Room was in excellent order and even the TV remote was easy to work!!! :)

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Royce E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsville, United States
1 review
Reviewed January 9, 2014

Ask for Scott, he is the man. We didn't research how far away it was from our destination downtown which was our fault. Cab fair was around 40 bucks one way before tip. Thermostat was hard to figure out until Scott was able to program it from the front desk and we didn't have to fool around with it anymore. Only other issue was the loudness of the lobby while we were trying to eat at the bar but it was New Years Eve and there was an event in the conference room that spilled out into that area so what are you gonna do. All in all, good times.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ben N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Houston NW America Plaza

Property: Hilton Garden Inn Houston NW America Plaza
Address: 14919 Northwest Fwy, Houston, TX 77040-4024
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 517 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Garden Inn Houston NW America Plaza 3.5*
Number of rooms: 172
Official Description (provided by the hotel):
Enjoy the great location of the Hilton Garden Inn Houston Northwest American Plaza, just minutes away from downtown Houston, the Energy Corridor, and the Galleria. ... more   less 
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