Overall I'd say I was satisfied with my stay at this Crowne Plaza.
Checking in I was warmly greeted by the front desk and sent on my way up to my room on the 4th floor.
The public areas have been updated and are very nice with an upscale look. The elevators are vintage, shaky, and generally not a pleasant experience.
The hallway leading to my room was nicely lit and updated.
My room was updated as well with a big comfortable bed, a nice looking modern sofa, nice flat screen tv, and a high quality work desk. The bathroom was also quite nice with a marble vanity and a clean shower with great water pressure.
The high speed internet was reliable with good speed.
My included breakfast the next morning was pretty awful. Bacon that had obviously been reheated from previous days, stale french toast, and rubbery pancakes were pretty much it. They have the nerve to charge people who's breakfast isn't included in their room rate $16 for this slop which in reality is worth about $1.50 (being generous).
So while I can highly recommend the service and the rooms at this Crowne Plaza I did knock a whole star off for the less than stellar restaurant experience.
- Official Description (provided by the hotel):
- Perfectly located near The Galleria Mall, The Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location right at the I-10/610 interchange close to the Houston First Baptist Church. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston.Spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo.Reliant Stadium, home of the Houston Texans is just minutes from our hotel. From the Crowne Plaza Sleep Advantage® program to the 24-hour Fitness and Business Centers, Outdoor Oasis pool, The Red Oak Room Restaurant and Bar, plus free scheduled shuttle service within 3 miles, we provide upscale amenities to pamper our guests.IHG Rewards Members can enjoy the best "Members Only" IHG Rewards Lounge on the 6th Floor. We provide complimentary snacks and beverages throughout the day, and Happy Hour Monday through Thursday from 5:00 PM - 7:00 PM with a full service bar and Hors d'Oeuvres. Becoming a IHG Rewards Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome! ... more less
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