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Crowne Plaza Houston Galleria Area
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Reviews (412)
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All reviewsmary annfront deskgalleria areakaty freewayfreeway sidethe general managernice hoteleasy accessthe loopbreakfast was delicioushotel staffstaying at this hotelexcellent stayhotel restaurantroom was largechecking outexcellent customer service
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365 - 370 of 412 reviews
Reviewed September 15, 2012

Sopped over here for a few nights and it was an excellent experience. Sam the Manager was amazing and treated us like royalty, (something other hotel I have stayed in could take heed of!) When the shuttle was not available this guy took time out to run us into town in his own car. That's service! Will definatly recommend to others and also hope to return on a personal trip next time. Thanks to George the barman, Maria and Cindy on reception who was so helpful with check in, printing etc. Rooms were perfect and had everything needed for both buisness and personal stop over. Thanks again

Stayed: September 2012, traveled on business
1  Thank Pacco212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

My stay here was just wonderful!! This hotel is so new and fresh and my bed was very comfortable. The staff is just fantastic! Mike and Ali were so helpful with in providing transportation to the galleria. George the bartender is just great! Caroline at the front desk is so friendly and cooperative as were all the agents with whom I came into contact with this past weekend.

  • Stayed: September 2012, traveled solo
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2  Thank 55711Richfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

I stayed at the hotel because I was traveling to Houston to visit family and the Galleria Mall. One of the best things about the hotel was the lobby area and pool. The pool reminds me of an Oasis! I also became a Priority Club Member so I got to hang out in their lounge. Oh and my bed was pretty comfortable. I will stay there again when I am in town!

  • Stayed: August 2012, traveled solo
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1  Thank Virginia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012 via mobile

Brand new facility. Everything was up to speed and more. As a reward member, I received an upgrade to a suite. Only drawback is the hotel sits on I-10 and some people may not like the road noise if their room sits on that side of the building. The hotel is on a service road that is one way and must make a right on service road to leave and then it gets tricky real quick. You must decide which lane to be in or you will headed in the wrong direction before you know it.

  • Stayed: August 2012
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Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

I stayed at this hotel a few weeks ago with some friends to check out Houston. What a great place! From the front desk (especially Florencia) to the guest rooms, everything was perfect. The staff was very friendly and attentive to any requests you may have. Beds were so comfortable and the rooms were decorated in vibrant colors. We had dinner the first night there in the restaurant and the food was delicious. They also have a really cool fire pit out by the pool area you can hang out by at night (but don't sit too close - Houston is hot at night too!) I would definitely stay here again the next time everyone comes to Houston!

Room Tip: Ask for a room facing the pool if you are a light sleeper.
  • Stayed: July 2012, traveled with friends
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Thank Jody K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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