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“Doesn't have the Marriott feel, no go for business travellers”

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Residence Inn Houston-West University
Ranked #175 of 518 Hotels in Houston
Certificate of Excellence
Reviewed December 18, 2012

Stayed here for 2 nights for business travel. Overall it's just OK.

Location: It near downtown and has shops nearby a short drive away. The Courtyard is attached to this Residence Inn. Traffic around is horrendous.

Rooms: There's was this musty old smell in the room. I couldn't understand why! It was the bare basic room with a queen bed in it. My trash under the sink was never cleaned when I checked in (Yuck). The beddings and decor are just OLD and seems aged and worn out. Holy Batman, the room looked like red roof inn or some highway motel.

Breakfast/Gym: The very basic. The food area tends to get crowded with family and loud kids. There wasn't any employee to tell them to quite down!

Receptionist was full of energy when checking in and out. So that was a delight to see she liked her job and was interested in telling me where stuff was on premises, food area, parking closed to the room, tv channel lineup etc.

  • Stayed: December 2012, traveled on business
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3  Thank NiteSurfer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 - 98 of 152 reviews

Reviewed December 9, 2012

Although the location is good for getting downtown, and although there's a great seafood restaurant close by (Goode's) the minimal fitness center was a disappointment. As always the staff is terrific.

  • Stayed: August 2012, traveled on business
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Thank RollCaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

Was booked in here for 4 week stay but due to office location had to move after 4 days to minimise the daily commute.
I stayed in an excellent spotlessly clean Queen Suite room on third floor with opening windows (yes you can open for fresh air!), daily housekeeping and with everything else required to make a long stay enjoyable. The local shopping centre about 500m west on Westpark Drive has everything that you need in the way of essentials with a great Kroger supermarket and another huge supermarket located behind the Starbucks on the corner. Also an Italian restaurant and Fish Grill. Both are great places to eat out. The Residence runs a shuttle bus to Galleria and a few other places downtown. I had a car so getting about was no problem. If you plan to go the Galleria (along with the rest of Texas) take the bus as parking can be a real challenge. Otherwise this Residence is in a good location with easy access to begin journeys in any direction. And it is on the edge of the very nice leafy and friendly neighbourhood of West University so an early morning run or walk is no problem. Just ask at reception for the running circuit map.
The staff were very helpful and whislt not a 5 star 'hotel' the whole place is immaculately maintained.
Would definately stay here again both for long and short term and certainly recommend to others seeking clean, budget prices accommodation. Certianly felt comfortable here more so than in many of the 5 start 'glamour palace' hotels that I have stayed and have now had this location placed onto our company's preferred places to stay list.

Room Tip: Get a an upper 3rd floor room and open the windows to let the fresh air in. Was here in 'winter...
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  • Stayed: November 2012, traveled on business
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1  Thank HandHMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

My family has stayed at the Residence Inn West University for various periods over the past few years while my mother received treatments at MD Anderson. We always appreciate the convenience of having the breakfast buffet downstairs, and the dinner happy hour food (which for us can be a dinner) since it comes with salad and a dish of some sort + drinks. The staff is usually very friendly, and we also like the free shuttle to MD Anderson. We think that rooms are in need of an update... they are getting a little worn looking, but they have already updated the lobby area, so we assume this is coming soon.

Room Tip: The elevators are on the back corners of the building, so if you don't want to walk very much, g...
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  • Stayed: September 2012, traveled with family
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1  Thank kokusai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

We were between the sale of a home and move-in of a new one. We needed a place to stay for anywhere from 4 to 6 weeks, one that would permit a pet and have cooking facilities in-room. After considerable searching, we chose to stay at the Marriott Residence Inn on Westpark Drive in Houston. It was an excellent choice. The room had a thoughtfully equipped kitchen (full fridge w/ice maker, adequate stove top, microwave, dishwasher, toaster, coffee maker, full cooking/kitchen utensils and dining dishes/utensils, glassware, kitchen linens, napkins, paper towels, etc). There was a kitchen bar area for eating. The living area had a working desk, TV, couch and stuffed chair. The king size bed was VERY comfortable. The generous number of pillows and bed linens wonderful! The bath room was efficient and bath linens very nice and generous. We had a clothes closet as well as another "storage/coat" closet near the front door. The front desk and ALL staff were courteous, accommodating, friendly and helpful. Our refrigerator died during our stay and they immediately - on a Sunday evening - (within 15 minutes!) - brought in a replacement fridge, transferred our food and frozen items and wheeled the ailing fridge out in record time. I could not believe it.
We were able to conveniently park within steps of the entry. The halls, common areas and laundry area were immaculately clean. They had a wonderful buffet breakfast every morning (great eggs, bacon, oatmeal, etc.) that my husband took full advantage of. There also were "happy hours" each week day evening with generous finger food that one could use as a supper if needed. Pets were thoughtfully provided for with a dedicated pet walking area. We felt safe in walking around the property. It is very conveniently located to Houston highways, med center, downtown and the galleria. There are good restaurants and grocery stores within walking distance. This was an excellent, excellent choice for us and is an exceedingly well run Inn. The highest compliments to the management and all staff are well deserved! Thank you!

Room Tip: Note: Our room was not a "suite" per se. It was a modified "L" shaped room. T...
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  • Stayed: June 2012, traveled with family
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Thank Delaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

This hotel was mediocre. The location was nice; however, we did not have breakfast because they were remodeling and there was dust everywhere. There is a basketball court in the center, so if someone wakes up before you and wants to play, you will be awakened by a bouncing ball. The pool is in the middle, so everyone has a birdseye view of you. I loved the space in the room and the stove.

  • Stayed: July 2012
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Thank Mel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2012

We were in Houston to visit MD Anderson and wanted a place to stay that would be more like an apartment. We were pleased with the accommodations. We had a one bedroom suite with a full kitchen, and a living room with a pull out couch that was surprisingly comfortable. The bed in the bedroom caused some back pain to my brother-in-law. The kitchen surprised us the most, as it had a full size refridgerator/freezer and a dishwasher. It also had a small two burner cooktop. It was only 6 minutes from the hospital and does provide a shuttle (although the shuttle did not start until 7am, and our appt was before that). They provided a full breakfast. They were in the middle of a renovation, but tried their best to keep the inconvience to guests to the minimum.

  • Stayed: July 2012, traveled with family
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Thank kgcpac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Houston-West University

Address: 2939 Westpark Dr, Houston, TX 77005-4222
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #175 of 518 Hotels in Houston
Price Range: $114 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston-West University 3*
Number of rooms: 120
Official Description (provided by the hotel):
Make yourself at home at the brand new Residence Inn by Marriott Houston West University. The hotel allows quick access to the world renowned Texas Medical Center, home to MD Anderson Cancer Center, where we offer complimentary shuttle service daily. The hotel is centrally located in the Greenway Plaza - West University area, minutes away from Lakewood Church, Reliant Park, Galleria, world class Museum district, Downtown Houston, Rice University and a variety of upscale restaurants and nightlife. On-site amenities include complimentary hot breakfast daily, Social Hour, outdoor pool/whirlpool, exercise room, library with books, Sportscourt and complimentary high speed internet access in all suites. The hotel is conveniently located 1 mile from the Metro light rail. You can count on Residence Inn by Marriott West University to exceed your expectations. ... more   less 
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Also Known As:
Residence Inn Houston West University Hotel Houston
Houston Residence Inn

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