Check-in was a breeze. Check out was even smoother. The hotel makes you feel fancy from the moment you walk in, and the longer you stay the more at-home you feel. It's a throw-back hotel with a nod to the 20's with classy touches and a warm feel. The rooms are elegant, though admittedly a little dated. The bed was uncomfortable, as I could feel the springs when siting or lying on it, but I got a good night's sleep regardless. Even with all the busy traffic and noise outside, you can't hear much once you're inside your room. It's in a great location, walkable to my destination. The staff were wonderful, and always answered the phone in a timely manner. They went above and beyond to make sure I was well cared for during my stay, and I felt like a VIP (even though I wasn't). I ordered room service in the morning; it arrived promptly and had a very nice presentation. The complimentary Wi-Fi was a HUGE plus! I have my February stay already booked at Hotel Icon and look forward to another wonderful stay!
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- Also Known As:
- Icon Hotel Houston