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“Conference stay - EXCELLENT”

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Hilton Americas - Houston
Ranked #6 of 506 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
Santa Barbara, CA/Dallas, TX
Level Contributor
290 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Conference stay - EXCELLENT”
Reviewed June 18, 2014

Stayed here for a conference w/my husband and LOVED it! It was not cheap (and parking was $18/night) but the service was excellent and the room was great. Loved the comfy bed, cleanliness and work desk. I would definitely stay here again and recommend it to everyone. The gym is great and everything looks very new. Very close to lots of good restaurants!

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank NicoleHT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, June 20, 2014
Dear NicoleHT,

Thank you for sharing your excellent stay on TripAdvisor for other travelers to read and for your recommendation. Our Waldorf Astoria bedding has been very popular.

We hope to have you back for another conference or for leisure.

We appreciate you and your husband staying with us.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,658 reviews from our community

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English first
Brooklyn, United States
2 reviews
Reviewed June 18, 2014

The Hilton provides good service, clean rooms and comfortable and clean linen. There are great toiletries and excellent housekeeping services. The only downside is that unlike the Marriot ,it does not offer a complimentary bottle of water in the rooms.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Abiola I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, June 20, 2014
Dear Abiola I,

Thank you for recognizing the service you received during your stay. We do offer water for all Hilton Honors Diamond, Gold and Silver members as well as guests staying in our Executive Level rooms. Additionally, we would be more than happy to provide this when requested through our guest service hotline.

We do appreciate your business and look forward to serving you again...and providing water.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 17, 2014

Thank you to JACQUES D'ROVENCOURT I Hotel Manager and all of his staff for an wonderful stay. I am an airline employee who travels frequently and I must say the Hilton Americas - Houston truly impressed me. The hotel was beautiful. The roof top indoor pool and outdoor terrace had amazing views! Our checkin agent was so helpful, pleasant and professional. The room was a good size and very clean!! The shuttle drivers took us anywhere downtown and were so friendly! The most impressive part of my stay was Mr. D'Rovencourt was at the front desk when I checked out. I asked him if he was the hotel manager of which he responded "yes". He politely listened to me go on and on about the excellent service I received during my stay. When I arrived home, there was an email from him thanking me for my remarks. I cannot say enough good things about this hotel and I hope that you have the same experience I did!! Five Star service!!!

Room Tip: On the hotel's direct website was a tab - Room Specials. We were able to stay on the Executive...
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruserene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nebraska
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 17, 2014 via mobile

Stayed here during a conference even though I live in the area. Very convenient to the George R Brown (across the street). There is a park on one side that has playground equipment and during the weekends the city has kayaking class on the small lake and different activities for kids. The health club on the top is great with lots of equipment and a nice view while you work out. The room is nice and you get pretty good views of the area. The honors lounge on the 19th floor is nice and has great views. The evening appetizers are good and really easily made into a full meal. Great place for families heading to a ASTRO game it is just a couple of blocks. Would recommend it for staying downtown.

Stayed June 2014, traveled on business
Helpful?
Thank sinie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, June 20, 2014
Dear sinnie,

Thank you for staying with us and for your recommendation to others.

We are pleased you enjoyed your stay and look forward to serving you again.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
283 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed June 13, 2014

Return to this hotel for short trip. Very convenient for sports stadia and downtown. Well appointed and comfortable rooms. Quality wifi connection. Club floor provided adequate buffet breakfast. Well equipped gym. Friendly staff. Atmospheric bar in centre of hotel. Attended a lunch function and this was well organised. Will use again.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, June 18, 2014
Dear Ellisnic,

Thank you for your review and recognizing us as a great hotel with a great location.

We are grateful for your business and hope to serve you again soon.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 13, 2014

Over all we walk to and from the Toyota Center for the Concert of Romeo Santos which was an amaizing one. the convience of walking to and from the concert felt safe. n after that we stop in the inside for some drinks and not worry so much. if anything it is the best hotel i could have choosen for this trip. But breakfast was a bummer. we need a hot breakfast not complenmentry.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank mariabn2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, June 18, 2014
Dear mariabn2014,

Thank you for choosing to stay with us while attending a concert at the Toyota Center and we are pleased how safe you felt.

We look forward to your return.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 11, 2014

This is a very big hotel with a small property feel.
Reception, restaurant and bar are all up to scratch and a three-day business trip was made easy.
The shuttle service will take you where you want to go and takes the the edge off the less than salubrious location.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ghook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, June 17, 2014
Dear ghook,

Thank you for staying with us during your three day business trip to Houston.

We hope to be your hotel of choice whenever visiting Houston.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Americas - Houston

Property: Hilton Americas - Houston
Address: 1600 Lamar, Houston, TX 77010-5012
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Houston
#1 Family Hotel in Houston
#2 Spa Hotel in Houston
#5 Business Hotel in Houston
#6 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Official Description (provided by the hotel):
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the very popular Lobby Bar, the State of Texas' largest Starbucks serving the Reserve selections, Pappasito's Cantina, In-Room Dining, the full service Skyline Spa & Health Club and FedEx Office. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Hotels & Resorts Award of Excellence for service and quality for six consecutive years. ... more   less 
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton

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