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“Great Hotel Experience”

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Hilton Americas - Houston
Ranked #6 of 504 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
Charleston, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel Experience”
Reviewed March 20, 2012

My stay at the Hilton Americas Houston was an absolute pleasure. The entire staff of this property really seems to understand how to treat its guests. With its great location, excellent restaurants and staff, I was very happy with my stay. The rooms are newly renovated and the beds are so comfortable. I would place it my "Top Ten" places to stay.

Room Tip: Ask for a view of Discovery Green
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thaddeus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, March 24, 2012
Dear thaddeus G,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.

We appreciate you taking the time to recognize our service driven team and our AAA Four Diamond rated hotel. Our newly renovated guest rooms have sure been a big hit with our guests.

We are honored to be recognized as being one of your “Top Ten” places to stay.

Thank you again for your review and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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2,596 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (494)
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English first
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2012

Just entering the hotel I was amazed by the decor! The chandelier caught my eyes immediately! Iv never been to Houston before and they made sure I knew where to go. Front desk printed out dining and possible entertaining places even though it is a business district. The view from my room was gorgeous. Love seeing the Toyota Center right below me. Rooms are very nice here! Would definately go again! Thanks for the great welcoming!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabrielraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, March 24, 2012
Dear Gabrielraz,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor and thank you for recognizing our team.

We hope you enjoyed your first visit to Houston and it is nice to read that you were able to go around and see our city.

Thank you again for your review and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buda, Texas
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 18, 2012 via mobile

How can a hotel next to the convention center be surprised when they are busy with people leaving said convention center? After a day of volleyball at a large tournament we returned to the hotel to find that the wait was at least 90 minutes for for room service. When asked why at least they were honest enough to say they were surprised by the number of requests. Really?

Next time check the schedule of the event at the convention center that you are connected to and have the appropriate staff on hand to handle it. How embarrassing.

The room was adequate but having to drive around downtown Houston looking for food made for a rather poor experience.

Stayed March 2012
Helpful?
1 Thank Budamacs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, March 28, 2012
Dear Budamacs,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.

We are very sorry for your late night in room dining experience. Overall, the feedback we have received from attendees has been wonderful and they look forward to coming back next year.

Thank you for your response via the TripAdvisor messaging service as well. We are pleased we were able to connect.

We appreciate being the host hotel for Cross Court Volleyball and look forward to another successful program in 2013 and 2014!

Thank you again and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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Albany, New York
Level Contributor
648 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed March 16, 2012

This property is huge, but it doesn't have the feel of a giant convention hotel. The pool and spa along with outside balcony area up at the top of the hotel is lovely and affords awesome views. Rooms are very clean and spacious, there is a Starbucks in the lobby. Food options are typical hotel food for the most part. Had fun exploring the immediate area around the hotel while being a conference wife. No complaints. I have to say I have read people saying they would never stay at this property because they do not permit people who have CHL's (Concealed Handgun License) to carry their guns. I view this as a big plus. No way I want the person in the room next to mine packing. So there's clearly two sides to this issue, but I give kudos to Hilton for their policy on this one.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcdedrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, March 19, 2012
Dear mcdedrick,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.

Our Skyline Spa & Health Club not only has great views of Houston, it also provides great services to relax or work out while away from home.

It was nice to hear you were able to explore the surrounding area with lots of things to do.

Thank you again for your review and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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Jersey Village, Texas, United States
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 15, 2012

The interior of the hotel is amazing! A lot of attention to detail. Rooms were ok (not good nor bad). The location is GREAT for Minute Maid Park and the Toyota Center and it is connected via a skywalk to the George R Brown Convention Center. It's a higher room rate for the leisure traveler but on par with convention rates. Good dining outlets and overall good service. Parking is a little pricy but the convenience of the garage is worth it.

Room Tip: If they are available request a city view. The hotel is essentially a U shape and the views from the...
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bjhorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, March 19, 2012
Dear bjhorton,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor and recognizing our AAA Four Diamond service.

As you mentioned, we have a GREAT location as we are the only hotel in Houston connected to the George R. Brown Convention Center. Additionally we are directly across both the Toyota Center (Home of the Houston Rockets and great concerts) and Discovery Green, a few short blocks from Minute Maid Park (Home of the Houston Astros) , the Houston Pavilions and the soon to open Dynamo Stadium (Home to the Houston Dynamos – Major League Soccer). Our courtesy shuttle is available from 6:00 am – 11:00 pm daily and can take our guests around the Downtown area when necessary. Theatres and museum are also in close proximity.

Thank you again for your review and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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Nacogdoches, Texas
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 12, 2012

Great location, great service, clean rooms. Love this hotel.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wahoocatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, March 19, 2012
Dear Wahoocatcher,

Thank you for taking the time to share your experience at the Hilton Americas-Houston on TripAdvisor.

Your review had us cheering "Wahoo"!

Thank you again and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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New York City, New York
Level Contributor
105 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed March 9, 2012

I was in Houston for a meeting (held at the Hilton), so this was clearly the best place to stay. It is directly across the street from the Convention Center. The hotel is attractive, clean, comfortable, and...well, a large hotel. I had no complaints whatsoever during my 4 night stay. I will say that if you are not going to an event at the Convention Center or at the hotel itself, this part of Houston is dead at night and on the weekends. The restaurant across the street in the park is excellent.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drmgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, March 19, 2012
Dear drmgeorge,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor and recognizing our attractive, clean and comfortable hotel.

As you mentioned we have a very convenient location as we are the only hotel in Houston connected to the George R. Brown Convention Center. Additionally we are directly across both the Toyota Center (Home of the Houston Rockets and great concerts) and Discovery Green, a few short blocks from Minute Maid Park (Home of the Houston Astros) , the Houston Pavilions and the soon to open Dynamo Stadium (Home to the Houston Dynamos – Major League Soccer). Our courtesy shuttle is available from 6:00 am – 11:00 pm daily and can take our guests around the Downtown area when necessary. As you can see, there is a lot happening in this area of Downtown Houston.

Thank you again for your review and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Americas - Houston

Property: Hilton Americas - Houston
Address: 1600 Lamar, Houston, TX 77010-5012
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Houston
#1 Family Hotel in Houston
#2 Spa Hotel in Houston
#5 Business Hotel in Houston
#6 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Official Description (provided by the hotel):
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the very popular Lobby Bar, the State of Texas' largest Starbucks serving the Reserve selections, Pappasito's Cantina, In-Room Dining, the full service Skyline Spa & Health Club and FedEx Office. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Hotels & Resorts Award of Excellence for service and quality for six consecutive years. ... more   less 
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton

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