The first night was a nightmare in the morning. Water was running through the ceiling into the room as we took a shower and the toilet was also running over at the same time so I had to stand on the tub and jump over the stinky water into the part of the room but when I hit the seemingly dry carpet it splashed everywhere because it wasn`t just in the bathroom but soaking under the carpet in the other room and also got on some of my clothes that were touching the floor...yuk I washed my feet in the sink and then stepped in it again because it was running under the carpet. I washed again, got my shoes on right away, called the front desk and started gathering my things.
They gave us another room and thought it was funny how we "went swimming". The other two nights were ok exept for the carpet needed cleaning and was kind of gummy/gritty feeling under my feet...so I put my shoes back on.
The breakfast lobby looked really nice, the food was fresh and good coffee as well. The fitness/laundry room has coin laundry machines, one fitness machine with a pulldown, a rickety wobbly ski type machine, a bike and a decent treadmill but the key was missing so I folded up some paper for a key to get the treadmill to work. It proved to be a really nice treadmill and I did like the treadmill.
I realize this kind of thing can happen anywhere but they did not give us any compensation for the maintenance problem fiasco of any sort. No free night, no reduced priced nothing. It was a 90 something dollar "swim" for that first night and the other two nights were fine exept for the carpet which I tolerated because I was tired and did not want to move our stuff again.
Overall the stay at the motel would have been better had they had compensated us for the bad room.
- Official Description (provided by the hotel):
- Refreshed and changing the look of our property for you. We are working hard and would love to have you stay with us. Welcome, we want our home to be yours. With free breakfast get your day started on the right foot. Enjoy our indoor pool without getting the sunburn or sand. Our staff is here to make your day incredible and if we are unable we will make it right. ... more less
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- Also Known As:
- Holiday Inn Express Houston - Memorial Park Area Hotel Houston
- Holiday Inn Houston