I stayed at this HIE for four nights. It's been recently renovated and the room, bed, bedding, etc. were all in excellent condition. It's right next to the I-10 Freeway so I asked for and received a room at the back of the hotel. I never heard any outside noise, except in the middle of one night when someone's car alarm went off repeatedly over the span of about 30 minutes.
While I was there, the pool was being repaired, so although it was available, the water temp. was not comfortable. I told the front desk staff that one of the reasons I booked into this location was because of the pool. They cheerfully adjusted my bill in keeping with their 100% satisfaction guarantee.
During my stay, I had a few other requests of the front desk, and Griselda cheerfully and professionally took care of them.More
- Free Wifi