We have been members of the zoo for about eight years now. My kids love the zoo! The animals are happy, the habitats are well-maintained, and the trees are beautiful! When we visit, my kids always have to visit the octopus, the Moray eel, the reptile house, and the Natural Encounters building. We, of course, always visit the carousel.
If you have kids, definitely stop by the Swap Shop in the kids' area. They can set up an account, take in things that they have found in nature, and trade them in for points. They can then use their points to "buy" things from the shop (shells, bones, rocks, etc.). My kids LOVE it!
The only thing I detest about the zoo would be the weekend/holiday crowds and parking. The two times that we've been on a weekend, I've encountered some extremely rude people. I had a man flick me off in the parking lot because he wanted the parking spot for which I was waiting. He had kids in his car, and I had my kids with me. I had to roll up my windows so they couldn't hear his profane mouth. So...I try to only go during the week when it's much more peaceful!
Overall, we love this place!
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