-Clean room and spacious (compared to New York hotels). Great view of the downtown area especially from the rooftop pool
-Great breakfast and milk/cookie bar
-Beautiful roof top views of the city with pool/Jacuzzi. Pool is on the small side with occupancy for 25 people and 3ft deep.
-Valet parking attendants very professional and very quick response time.
-Very slow service. I think they are severely understaffed and eventually it will be detrimental to their boutique hotel style of business. Most business people won't put up with it for very long and luckily we were there more for leisure. It took over an hour to get drinks/food ordered to the pool deck. Also, I left my hotel keys in my room. I have called every day for the last four days. Each time, I leave my phone number and I am promised a call back. Hasn't happened. I also emailed lost and found department 3 times.
Overall, I would stay here again if I found a deal and just be prepared for the kinks with service. As a business person, I don't think I could put up with the slow service. I think the management knows they need more people and definitely try there best to fix it.
- Official Description (provided by the hotel):
- This boutique hotel in downtown Houston, Texas offers accommodations for leisure travel and extended stay guests, as well as space for meetings, wedding receptions, conferences, and special events. ... more less
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- Also Known As:
- Houston Magnolia Hotel