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“Magnolia”

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Magnolia Hotel Houston
Ranked #22 of 504 Hotels in Houston
Certificate of Excellence
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Magnolia”
3 of 5 bubbles Reviewed May 27, 2008

Not a bad place to stay. The rooms were big, bathroom big, but showing its age. There was a refrigerator in the room, but stock with mini bar supplies at high prices. This hotels tries to be a high end hotel, but falls short. The exercise room was a good size, but the pool area was small, but it did have a nice view. Parking for hotel $20 per night. They do offer a free happy hour from 5:30 to 6:30, you can get 2 drinks, either beer or wine. Free breakfast in the morning and offer cookies before bed time. Overall not a bad stay, some noise can be heard if on the lower floors.

  • Liked — size
  • Disliked — aging
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jassmiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Beaumont, Texas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed May 19, 2008

I visited this hotel for an overnight weekend away with two girlfriends. We visit Houston a few times a year to shop and go out, but typically stay at the JW Marriott on Westheimer. We decided to mix it up and try something different, so we chose the Magnolia Hotel. Upon arriving, we attempted to park in the parking garage mentioned in one of the other reviews. However, it was very narrow, looked a bit scary for two 20 something women to be walking around in at night, and there were also no in and out privileges. So, we circled the block several times due to the streets being one way and finally settled in with the hotel valet. They were very courteous and we got checked in with them with no problems (although I still hate the thought of paying $24.00 a day to park at a hotel). The personnel at the front desk was very friendly and made a point to tell us about the hotel amenities before we were escorted to our room with our bags.
The hotel decor is very modern, nice, but a bit dark and not really my style. We stayed in Room 1312, which had a great view of the city. Other than police and ambulance sirens going on all night, it was very quiet. The best part of the room without a doubt was the bathroom. The tub is a huge garden tub and gives the feel of a very luxurious hotel. The bedding was o.k. in my opinion, not super luxurious by my standards, and the room was also a bit humid during our stay. We visited the fitness center and the pool area, which I thought was pretty small for the size of the hotel. The pool area was literally only big enough for 1 small family to use at one time. We did not actually utilize the pool during our visit.
Another perk of the hotel is that they serve a complimentary hot breakfast. The breakfast was delicious, and there was plenty of food and seating when we arrived at about 8:30. This type of breakfast usually costs my friends and I about $20.00 each at other hotels that we usually stay at, so we were thrilled with our $60.00 savings by enjoying the breakfast at this hotel.
I enjoyed the hotel, but will not likely stay here again unless I have specific business downtown. I don't really enjoy the hustle and bustle of the traffic and people in this area. But, we are thinking of staying again when we go to an Astros game later this summer. It would be the perfect location for something like that, but not really ideal for a quiet girls weekend.

  • Liked — Bathroom
  • Disliked — Location
  • Stayed May 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LovestotravelAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest Hills, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed April 28, 2008

Decent for a business trip but wouldn’t pay for it myself. Clean and modern but the common areas (lobby and bar/breakfast area) were dark and unwelcoming. As were the people at the front desk...unfriendly, gruff and unwelcoming. The Concierge was a delight and VERY VERY helpful with directions and suggestion.

The room was a little cramped, although my co-worker had a room with a bit more room. The bathroom was clean and modern although the water pressure was TERRIBLE!

Comfy king size bed and very clean room and hallways. Air Conditioning was also great. Those with children beware….like most hotel TV’s this one defaults to the Pay Per View Channel. It was a :15 sec loop about their movies and :30 sec about “making it a steamy night.” AKWARD!!!

The Fitness Center was adequate for free weights and cardio. But the weight machines needed tightening (the pulls were stretched out.) The pool (SMALL) was nice but not as glamorious as the website portrays.

The Free Continental Breakfast left much to be desired for. Seating was very limited b/c it’s really the hotels lounge/bar area. If you don’t get a table or space at the bar it’s difficult to eat at just a chair. Coffee was Starbucks and very good! Basic cold cereals and generic muffins. The eggs were incredibly watery... a powdered mix, not fresh eggs. Bagels...well, I am a NY'er so I won't even go there.

Parking was the biggest rip off at $24 + tax and then tips as you drop off and pick up. Normally wasn’t a big deal getting the car at “off hours” but the Sunday morning rush took me a half hour to get my car as I raced to the airport.

Basically, it’s a boutique hotel, reasonable for the price but if you’re looking for adequate amenities or minor pampering this sure isn’t southern hospitality!

  • Liked — Very Clean
  • Disliked — Front Desk service, parking fee, breakfast
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank BizVacationTrvler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed April 18, 2008

A little kindness goes a long way...

Most of the employees at The Magnolia Houston were not very kind or hospitable. I had to remind the front desk employees that they were working in the Hospitality Industry. When I was checking in, the front desk associate made me feel as welcome as a cold sore. No hello. No smile. No thank-you. Not a good start.

The room was large, although already run down. I believe the hotel is only a few years old. The carpet was not laid well so there were many trip hazzards in the room. It was rather stained as well. We chose the hotel because we would be there for 2 weeks and wanted a kitchen option. There was a stove top and mini fridge and small sink. But no pots, pans, dishes, silverware. Just a few cups and plates. We called down and they seemend suprised at our request for cooking utensils. They finally brought a few. We made due.

The happy hour (which is indeed an hour...not 5:00 until 7:00, as stated in the Guest Info Books) was pleasant and the staff in the lounge was great, A nice change of pace. The breakfast was enjoyable when the food was there. They never seemed to have enough of anything, and we are early risers. The free cookies at night are tasty.

Back to the not-so-good-stuff...PARKING! They charge $26.00 a night to park behind the hotel in an $8.00 lot. We used it the first night but saw that our car was not even safely parked in the garage. It was on an exit ramp. For $26.00. I suggest parking on your own across the street. Very convenient and it cost us $70.00 for the entire 2 weeks.

There was very liitle water pressure in our unit and virtually no hot water during our stay. The response from the friendly front desk..."It's a big building...let the water run." We tried and we never had hot water.

The gym is nice, and usually not too busy. Forget about the pool in the evening. Although signs state no glass or alcohol on the rooftop patio, there were always loads of heavily drinking and loud folks up there. Many of them were not guests. We asked. They said they just come to use the pool and hot tub. One person books a room and 20 others come over to party. No security to tell them otherwise. Oh well. During the day, the pool is usually OK.

Overall, like the other Magnolia Hotels (I have stayed at all 4 now), they are trying to be 5 star, trendy, hip, classy and exclusive but The Magnolia Houston falls short. They just do not know how to hire hospitable folks or else they are not trained well. I am not asking for any special treatment. I just want to feel welcome and that my business is appreciated.

This Magnolia, like the others, is wilted....

  • Liked — The central location
  • Disliked — The rude staff
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JEKOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 bubbles Reviewed April 13, 2008

Design-wise, the Magnolia is sleek and modern, like a mid-priced W. The free-form metal staircase between the first and second floors is a bold design concept that makes a great first impression. There was a lovely library adjacent to the bar/breakfast area. And people really seemed to be enjoying the ample, down-home food at the complimentary breakfast buffet. But when you're trying to fill this cool, edgy, boutique hotel niche, everything must be perfectly designed and flawlessly executed. The Magnolia falls short in many respects.

Our room was a Junior Suite on the 6th floor, adjacent to the elevator and, thus, very noisy. Inside, there was too much furniture--so much that the room felt crowded--but it was not all that functional. There was no coffee table, just two little glass-topped end tables in front of the couch. I pushed them together and they looked somewhat less strange. Combined, they were just about big enough for a glass of water and a book. On one side of the couch, there was no end table at all. On the other side of the couch, there was a table that was too tall for the couch (with a chair sitting in front of the table, blocking it--and the pull for the drapes--and making it even more non-functional). There were two more of these too-tall tables on either side of the bed. Instead of siting the mini-bar in the entertainment unit under the TV, where it clearly belonged, the minibar was sitting all alone, by itself, on the rug in front of the windows. Huh?

In the kitchenette area, there was a big hole where the architect had obviously intended a big refrigerator to be installed. Instead of a fridge of the correct size, there was a tiny unit, identical to the mini-bar in the bedroom, surrounded by a bunch of open space. The blond woodwork in the kitchenette did not match the black lacquered woodwork elsewhere in the suite.

On to the bathroom. There were two sinks with ample counter space, in two connecting rooms, which is always welcome when two people are traveling together and need to dress at the same time. The inner room (with the tub and toilet) had lovely hammered stainless steel accessories: soap dish, toothbrush holder, toothbrush rack, tray and trash can. It was quite nice. But the sink in the second room had no accessories at all. Not one. No soap dish. No bar of soap. You couldn't even wash your hands. It was baffling.

The toilet was heated. This may be a welcome feature in Vermont, in the dead of winter, but in Houston, Texas, on a warm spring day?! The seat was so hot that steam was literally coming up from the water in the toilet bowl. Sitting down was very unpleasant indeed.

Other small but annoying things: the safe was inoperable. There was a concierge desk, but I never saw a concierge there. Toiletries were generic with no country of origin labeled (translation: Made In China). I didn't dare use them, but my husband did, and they were not replenished at all during our stay. There was only one bathrobe for two people. There were only a couple of coat hangers. A second bathrobe and a dozen hangers were brought when I called and requested them, but still: why bother asking how many guests there will be during the reservation process if you are not going to outfit the room for that number of guests? How hard can it be to get housekeeping to stock a room, reserved for two people, with two bathrobes?

When we returned to our suite at 3 in the afternoon after being out all day, it had not been cleaned. I had to go find a housekeeper and drag her back to the uncleaned suite. She seemed surprised that I still wanted service so late in the day! So, instead of getting a brief nap between meetings, my husband and I had to sit in the bar for an hour while the housecleaner did her job.

Finally, before we went back to our room, my husband and I went up to the roof to check out the pool and jacuzzi, thinking we'd spend an hour there, unwinding, since we had missed our nap. The jacuzzi was small, but there was a drop-dead view of Houston and environs that went on for miles and miles. But, unfortunately for us, the jacuzzi was full of falling-down drunks--men not just pleasantly buzzed, but totally wrecked. At four in the afternoon. Amazingly, this didn't surprise me, because, when we checked in, I found this bizarre sticker on our bathroom mirror, which I quote in full:

"LOOKING FOR A BUDDY?

"Business travel can be so lonely and there's no better cure than making a few new friends. Why not leave the comfort of your room and visit the hotel bar where our buddies Johnny, Jack and Jim are always happy to join you in a drink or two.

"Just don't get trashed."

The accompanying photograph features a man in a shirt and tie....sitting in a trash can.

  • Liked — Edgy design, splashy staircase.
  • Disliked — Drunks in the jacuzzi.
  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wwwench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed March 30, 2008

We were pleasantly surprised to find that the photos for this hotel actually looked like the hotel and possibly was even nicer. We were worried because this hotel was so much cheaper that hotels surrounding it. We paid $109/nt and were blown away. It's a smaller hotel, so if you're looking for grandiose lobbies, you won't get that here. But the hotel is located in the heart of downtown Houston, and even though they have a free shuttle that will take you anywhere in downtown, we walked most of the time since everything (including lots of nightlife) was so close. When we did have to use the shuttle, they seemed to always be available, we never had to wait and they were incredibly courteous.

We checked in very quickly and were impressed with their art-deco style lobby. We arrived in time for their happy hour from 5:30-6:30 each night where beer and wine was FREE. It was a great opportunity to meet other guests. This place also serves milk and cookies at bed time (from 8-10pm I believe). We're not talking out of the box cookies either. These were freshly made, soft and huge cookies that were mmmm mmmm good. They had 3 or 4 different kinds too.

And when we woke up the next morning... what did we find? A free FULL breakfast buffet with eggs, bacon, sausage, biscuits n' gravy, bagels, toast, muffins, 3 different kinds of juice, coffee... I think the only thing I didn't see was pancakes. But both days, the buffet changed a bit, and since we were only there for 2 days, we may have missed pancake day, not that we're complaining. The food was divine too!

The staff were all eager to help. The beds were quite comfortable as well. There's a nice garden tub and shower (in one), and everything seemed very clean. You get a good size TV with the standard cable channels that most hotels provide. The basic room that we were in was larger and nicer than the few 5 star hotels we were in. I personally liked the purple velvet curtains.

I almost don't want to leave a review for fear my secret find will become so popular the rates will go up. But this place makes me want to travel back to Houston (a town I'm not terribly fond of) just to stay there again. I highly recommend this hotel.

  • Liked — All of the free extras - oh and the rooftop pool provides an excellent view!
  • Disliked — No indoor entrance from the parking garage.
  • Stayed March 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank no_deadbeats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed March 24, 2008

We stayed here at a great weekend rate on 3/21/08, while attending the Houston Livestock Show and Rodeo. Didn't spend much time in the hotel, but would come back and stay for sure. Easy check-in and out, immaculately clean rooms, and nice hot breakfast. Our room was very quiet - not a sound from any side. We didn't use the rooftop pool/spa or fitness room, but we checked them all out, and all were clean and well-kept (check out the view of Houston from the roof - a nice place to take your coffee early in the morning).

We didn't use hotel parking. The hotel is walking distance to many downtown Houston attractions, and only a block from the Metro (electric train) which takes you to the Medical Center, Museum District, and Reliant Center - very convenient and affordable ($1.00 each way).

The hotel is a refurbished office/newspaper building from the early 1930's - some of the old "character" has been maintained, but it definitely has all the modern conveniences. We stayed here based on other recommendations on this website, and were not disappointed.

  • Liked — convenience to downtown, affordable weekend rate
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank irishmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel Houston

Property: Magnolia Hotel Houston
Address: 1100 Texas St, Houston, TX 77002-3114
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Houston
#13 Family Hotel in Houston
#14 Luxury Hotel in Houston
#16 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Magnolia Hotel Houston 4*
Number of rooms: 314
Official Description (provided by the hotel):
This boutique hotel in downtown Houston, Texas offers accommodations for leisure travel and extended stay guests, as well as space for meetings, wedding receptions, conferences, and special events. ... more   less 
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TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Priceline, Booking.com, Cancelon, TripOnline SA, Jetsetter, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Magnolia Hotel Houston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Houston Magnolia Hotel

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