My family had a flood in our home. Our insurance company placed us in the Residence Inn Willowbrook when we first arrived we were amazed at the greeting, we received homemaide cookies from a staff member as soon as we arrived. Our room was amazing clean and beautiful 2 bedroom 2 bathroom with a livingroom and a full kitchen. It was as good as home. Our home was under construction for more than 2 months and during this time my children became very close to Gina a staff member, Justine ( I believe that is how you spell it ) a member of managment and Martha the manager. The cleaning staff was just amazing anything I needed they took care of. We grew to love everyone and they all made our stay very wonderful. I wish every hotel was this amazing. I wish there was a way to repay the staff for making our 2 months of horror just a little amazing. Thank you Residence Inn for all your hard work.
I must add now that we are back home I miss the smiling faces every morning and afternoon, and I really miss not having to cook or clean everyday.
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- Also Known As:
- Residence Inn Houston Northwest/Willowbrook Hotel Houston
- Houston Residence Inn