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“Better than you think” 4 of 5 stars
Review of BEST WESTERN Galleria Inn & Suites

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BEST WESTERN Galleria Inn & Suites
Ranked #161 of 493 Hotels in Houston
Texas
Level Contributor
3 reviews
3 hotel reviews
“Better than you think”
4 of 5 stars Reviewed April 28, 2014

Room was very quiet, bed was comfortable and the pillows were GREAT....I've already ordered a pair.....breakfast was what you would expect, although they did have bacon along with sausage.....very good value

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank spunks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    65
    73
    32
    29
    14
See reviews for
55
34
15
90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mesquite, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 24, 2014

Front desk girl was awesome. She was there when I arrived, did not fuss because I had a voucher, helped out throughout the stay with food recommendations and restaurants plus directions. Bravo to her. The elevator was not working when I arrived, but was fixed the next day. Still, I needed the first floor because of my knees and it was not easy carrying bags up stairs, but it was great after elevator was fixed.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed April 21, 2014

This hotel- Once I moved to a non smoking room- Was fine. One thing to consider is that if you online room selection doesn't indicate non smoking.. It could be a smoking room- And you're stuck with it for the night.. Otherwise, my room the second night was very nice. But the first night I had to upgrade to a suite- Which I didn't need- To move to a non smoking room because I couldn't stand the smoke smell..

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

The location was great and the rooms were extremely comfortable. We enjoyed the full breakfast and the service throughout the entire hotel was top notch! I would definitely stay there again and recommend it to all.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shady Shores, Texas, United States
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 19, 2014

The wireless internet has not worked 100% in this hotel for several years. There has been no improvement to it since the last time that I stayed there 2 years or more ago. I travel for business 3 to 4 nights a week and must have a good high speed internet connection to do my work.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 17, 2014

The website is misleading….no preference on the actual reservation - so you may get stuck in a stinky room. Even if you pick non smoking, it will not show up. The front desk tried to convince me that I had BOOKED a SMOKING room !!!

  • Stayed April 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Duncan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 2, 2014

This was our first visit to Houston and we wanted a hotel that was convenient for the Galleria with a pool and reliable internet. The staff could not have been more warm, friendly and helpful. The room was large, clean and the bed was super comfortable (we were upgraded as platinum card holders). The pool area was perfect for catching some sunshine and we had it to ourselves each time we used it. The breakfast was pretty much what we expect at a Best Western, not particularly exciting but adequate and included in the price. The only blip was the wifi pretty much ground to a halt between about 7.30-9am. This is mitigated by having a wired connection available (unusual in Best Westerns in our experience but a definite plus) so one of us could always get online via an ethernet cable. Overall, this was an extremely pleasant experience and we will probably stay here again.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank 592enidl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Galleria Inn & Suites

Property: BEST WESTERN Galleria Inn & Suites
Address: 6229 Richmond Ave, Houston, TX 77057-6211
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #161 of 493 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Fountainview Hotel Houston
Best Western Houston
Houston Best Western

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