To say I travel a lot is an under statement. I try to stay at HIlton Garden Inns when possible. My rating it a five-of-five is not saying it is a 5 star luxury hotel, but rather it is best in class, and if you own a HGI, you need to come here and to see how it is done.
All other HGIs pale in comparison. The beds are comfortable, not 5 star, but excellent for the price paid. The lobby and restaurant have recently be redone and look great. But the staff is what takes the property over the top.
From the front desk staff, to the restaurant, from the back office to housekeeping, and even the maintenance staff, you will find friendly, attentive and professional personnel.
I hesitate to call out one a single person, but the host at breakfast Domingo Martinez, is fantastic. He will greet you--by name if you are a regular--and efficiently get you to a table, make sure you have your morning caffeine, and starts you day with a happy attitude.
Some HGIs, as well as most other brands, have staff that let you figure out the process and seat yourself, then if you are lucky, they will wander by with coffee and a mumbled greeting.
If you are traveling to the north/northwest side of Houston, this is the place to stay.
- Official Description (provided by the hotel):
- Stay at the Hilton Garden Inn Houston NW/Willowbrook hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 20 minutes away. Take advantage of our complimentary Yukon XL shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290, 99 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all of our renovated guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and receive complimentary VIP access to Lifetime Fitness- see the the front desk for details. Purchase snacks, drinks, ice cream and sundries at our Pavilion Pantry or chillout at the Chateau Wine Bar for some much needed relaxation. Happy Hour specials Monday-Friday and Nightly specials offered. ... more less
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- Also Known As:
- Hilton Garden Inn Houston Northwest Hotel Houston
- Hilton Houston
- Houston Hilton