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Hilton Garden Inn Houston NW/Willowbrook
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Reviews (760)
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Reviewed July 26, 2013

A pleasant hotel situated in a relatively quiet area. From the moment I arrived the staff were welcoming and friendly. My room was very clean and pleasant and the bed was very comfortable. The bathroom was very bright, and plenty of towels. The room has plenty of lighting.

The in-house gym is nothing special, but there is free use of an excellent gym a short walk away.

There are plenty of restaurants within a short walk or drive, although the hotel restaurant is pretty good. The buffet breakfast is fine, but there is the option of ordering additional items.

The hotel is not conveniently located for downtown Houston, although it is an easy, 30 minute drive to downtown.

Stayed: July 2013, traveled on business
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

The restaurant in the morning was always well organized with very friendly and helpful staff. Everyone there made your experience great. The food was always fresh and very good. Domingo Martinex, Jr. was always there to greet you in the morning and find a table for you. Great job, staff!

  • Stayed: July 2013, traveled on business
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Thank Hilmer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

What a pleasant surprise. The feel of home with fresh cookies, lemondade, tea out to enjoy. The staff was so friendly, the greeting was as if they were waiting for us, knowing we had been traveling. Offering us each a bottle of cold water. The breakfast was great, it had options for everyone and was tasty! Only complaint was the tub was slippery with no mat or traction. The areas to lounge inside and out were so welcoming.

  • Stayed: July 2013, traveled with family
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Thank amybmx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

When travelling to the Houston area for business this has always been the hotel of choice. The service is excellent, staff friendly and welcoming and the recent renovations are appealling. Breakfast is always a pleasure and for as long as I have stayed at this location I can count on being greated by the charming and witty Domingo Martinez, Jr. He caters to all of the guests whether it be a meal, quick story or humorous anecdote that leaves you with a smile as you depart to begin your day. His personal touch along with the hotel's amenities and staff allow you to feel right at home while travelling for business.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Elizabeth I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

Had a great stay at the Hilton Garden Inn. Customer service was fantastic and the breakfast was delicious. Domingo Martinez filled our mornings with laughter and great service. The front desk was helpful on more than on occasion. Looking forward to our next stay.

  • Stayed: July 2013, traveled with family
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1  Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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