We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Happy Camper”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plus Northwest Inn & Suites
Ranked #172 of 516 Hotels in Houston
Certificate of Excellence
East Alton, United States
1 review
“Happy Camper”
Reviewed January 8, 2014

Best Western is my hotel of preference across the USA. It is always clean and quite. The personnel are helpful and cheerful. I like that they have the fitness center. Since I am away from home so much it's nice to be able to get in some excercise. I have tried other chains but I always come back to Best Western.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajay A, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, January 9, 2014
Dear Rita Calvin,

Thank you for taking the time out of your busy schedule to let us know of your satisfaction. We appreciate your loyalty to our brand and hope you will stay with us at the Best Western Plus, Northwest Inn & Suites the next time you are in Houston. We look forward to your return.

If I can be of assistance in the future, please don't hesitate to contact me at 713-290-1400.

Thank you again for taking the time to complete the survey.


Sincerely,

Ajay Ahir
Manager
BEST WESTERN PLUS Northwest Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

150 reviews from our community

Traveler rating
    60
    58
    20
    8
    4
See reviews for
28
25
17
71
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wimberley
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 1, 2014

The staff is knowledge, helpful, thoughtful.The room and building are clean. The breakfast had a good variety of hot and clean selections. However, the omelet, sausage, and bacon were cool. Not bad enough to not eat or report. Good value and quiet place to stay which is convenient to highways , gas, eating and some shopping.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bruce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajay A, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, January 3, 2014
Dear Bruce D,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 713-290-1400.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Ajay Ahir
Manager
BEST WESTERN PLUS Northwest Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 18, 2013

Staff was great, housekeeping very thorough. Area of hotel not the best but the hotel and parking were well lit up to feel safe. Breakfast was good, there are several items to choose form including fruit to hot or cold meals. Business center clean and quiet.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HasuP_12, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, November 20, 2013
Dear Guest,


Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 713-290-1400.


Sincerely,

Ajay Ahir
Manager
BEST WESTERN PLUS Northwest Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed November 15, 2013

Average experience in this hotel. Overall good quality. Beds are not comfortable. Rooms are spacious. I would probably recommend the Courtyard or F airfield Inn nearby. Sheraton might also be a good area in this area.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rodrigo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HasuP_12, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, November 18, 2013
Dear Rodrigo M,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 713-290-1400.


Sincerely,

Ajay Ahir
Manager
BEST WESTERN PLUS Northwest Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, England
Level 4 Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 11, 2013

We stayed at this hotel for three nights and for most of the time it was most enjoyable. The rooms are spacious, clean and tidy and well maintained. Breakfast was well presented and there was plenty of choice. Wifi was stable and quick. There are plenty of restaurants with a short drive. Reception was as helpful as could be, but our room was next to the conference room where there is an external fan unit that on the third night kept starting and stopping quite noisily and disturbed our sleep! In fairness to the receptionist, whilst she couldn't stop the noise she offered to change our room. Enjoy the hotel but ask for a room away from the conference room!

Room Tip: Stay away from the conference room
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blackpoolwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HasuP_12, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, November 13, 2013
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 713-290-1400.


Sincerely,
Ajay Ahir
Property Manager
Best Western PLUS, Northwest Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ARLINGTON
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed October 10, 2013

First time stay at this hotel on Northwest Highway. Convenient, very comfortable, plenty of space, plenty of outlets for charging devices, strong and stable Wi-Fi, really good breakfast. Very well kept property. Friendly, helpful staff. Lots of food options and shopping within easy driving distance.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank EARL B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HasuP_12, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, October 20, 2013
Dear Earl B,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 713-290-1400.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Ajay Ahir
Manager
BEST WESTERN PLUS Northwest Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2013

What a beautiful hotel and great looking room! Mid-week happy hour was a great idea. And a hot breakfast every morning was a bonus. Close to great restaurants. Business center with printers helped. Mini-fridge kept my beverages very cold. Easy access to major highways. Can't ask for much more than that!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Whitney C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HasuP_12, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, October 6, 2013
Dear Whitney,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 713-290-1400.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Ajay Ahir
Manager
BEST WESTERN PLUS Northwest Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Houston
0.7 mi away
La Quinta Inn & Suites Houston Northwest
2.8 mi away
Comfort Inn Hwy. 290/NW
Comfort Inn Hwy. 290/NW
#212 of 516 in Houston
78 reviews
22.8 mi away
Best Western Deer Park Inn & Suites
Show Prices
Show Prices
Show Prices
14.3 mi away
Best Western Heritage Inn
Best Western Heritage Inn
#236 of 516 in Houston
148 reviews
1.9 mi away
Hampton Inn Houston-Brookhollow
8.4 mi away
Best Western Plus Sam Houston Inn & Suites
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Northwest Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Northwest Inn & Suites

Property: Best Western Plus Northwest Inn & Suites
Address: 11611 Northwest Fwy, Houston, TX 77092
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#91 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Northwest Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, Best Western, TripOnline SA, Cancelon, Travelocity, Hotwire, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Best Western Plus Northwest Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Houston
Best Western Northwest Hotel
Houston Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing