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“Completely Impressed; Enjoy my stay!”

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Best Western Plus Downtown Inn & Suites
Ranked #7 of 517 Hotels in Houston
Certificate of Excellence
Reviewed December 14, 2012

I was in Houston on business and stayed at this Best Western from 12/3-12/7; best experience on business travel I have ever had. The staff at this location is phenomenal and extremely personable. This Best Western location exceeded any expectations that I had. If I'm ever in Houston again I will be staying at this location!

  • Stayed: December 2012, traveled on business
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Thank vicky m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 - 402 of 477 reviews

Reviewed November 24, 2012

Stayed 1 night in room 207.
Spacious, well furnished room including microwave. Lots of parking available.
Not exactly “downtown”, but a free shuttle service is provided to get into town which is convenient. Cheap cab ride back, although it is walkable.
Guest self-service laundry facilities provided - $1 per load to wash and an extra $1 per load to dry. There is only one washing machine and one dryer however. Other facilities include vending machines and the pool/spa area appeared well maintained although we didn’t use it.
Breakfast is pretty basic and served with plastic plates and cutlery however it did the job.
They have “happy hour” in the afternoons where you get 2 free drinks and nibbles. I was mortified though when my red wine was served cold!
Some of the staff were helpful, some not so much. We had an issue with the prepayment of the room through a third party website which could have been dealt with better but overall this hotel is very good for a Houston visit.

  • Stayed: September 2012, traveled as a couple
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Thank Biggie_E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

Picked this hotel primarily for its location, convenient to family here in Houston. As our week-long stay progressed, I realized that in every aspect of our stay, this hotel exceeded our expectations. Room was clean and spacious, staff was personable and professional, and the location even better than I hoped. All in all, this turned out to be a great vacation, thanks Best Western!

  • Stayed: November 2012
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1  Thank kenndoggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

I'm awarding this Best Western 5 stars as it met all my expectations in terms of price, brand, room etc. It is not a '5 star luxe' hotel but it is perfect if you are looking for a great place to stay at a decent price.
- Extremely friendly hotel staff, very welcoming and even printed off directions to attractions we were interested in
- Our family of 4 shared one room with 2 queen sized beds. They immediately came to assemble the crib for my 1 year old daughter.
- Daily food/cocktail hour from 5-7pm with delicious sandwiches and soft drinks/beers. Useful for hungry kids
- Big rooms, very clean
- Free breakfast is a decent sized buffet
- Small pool, jacuzzi and gym
- Free parking

  • Stayed: November 2012, traveled with family
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Thank Tartan69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

I've stayed here twice. The location is very convenient to downtown Houston, University of Houston, Rice, Galleria, etc.. The neighborhood looks a little rough but look a bit closer and you'll see it is full of upscale townhomes and condos. There are plenty of bars and restaurants within a mile (and even more in Downtown). The rooms are spacious and comfortable. The breakfast buffet is nothing special, but is a nice touch.

  • Stayed: November 2012, traveled as a couple
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Thank Alex99998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

I must say I really enjoyed my stay here! Very close to downtown without the downtown prices. The staff was great as well. I enjoyed the free parking! Thank you to all of the staff for assuring my family and I had a great stay!

Room Tip: High as possible
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  • Stayed: September 2012, traveled with family
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1  Thank Jamie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2012

We stayed here for three nights for our oldest daughter's wedding at nearby Holy Rosary Chruch. The hotel is close to downtown, but far enough away to avoid the traffic and noise. They have free parking (though paid parking is only $2 a day around the hotel), a shuttle to downton during the week, and free snacks, wine and beer Monday through Thursday afternoons. The place is super clean, the staff helpful and the pool very nice. The only thing we would like to see is the availability of at least a few larger rooms. Their largest room has only two queen beds and they have no roll aways, so our family of six needed two rooms (which gets expensive).

Room Tip: The elevator is kind of slow, so pick a room downstairs if you don't like to wait or have troubl...
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  • Stayed: August 2012, traveled with family
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1  Thank richdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Downtown Inn & Suites

Address: 915 W Dallas St, Houston, TX 77019-4739
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Houston
#12 Family Hotel in Houston
#15 Romantic Hotel in Houston
Price Range: $140 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Downtown Inn & Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 
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Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western

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