The staff consistently went above and beyond to meet our needs and make us feel welcome. We arrived early on Christmas Day and assumed we would have to wait to check in. Not so. When I called, I was told they would be happy to allow us to check in early and a room was already prepared. This courteous treatment and friendly manner continued the entire duration of our 4 night stay.
One of the nights, we noticed a new employee being trained. The new clerk was with a seasoned employee for at least 3 of the days that we were there. We were impressed by the amount of training provided and the new employee's helpful personality was already coming through.
The breakfast was nice for a complimentary meal. They had the a nice variety of breads and pastries, as well as eggs, meat and a waffle maker each day. It was nicely presented and kept quite clean.
We made our booking through booking.com and got a great price (under $80 with taxes). I would recommend this hotel any time you are in the Northwest Houston area.
- Official Description (provided by the hotel):
- Located in Houston's premier northwest business and shopping areas, Wingate by Wyndham offers features you expect from a first class business hotel. Within half a mile from 249 and FM 1960. Shopping and variety of restaurants within a mile distance. ... more less
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- Also Known As:
- Wingate By Wyndham Hotel Houston
- Wingate Hotel Houston