The only problem with our stay is that I booked through Hotwire. It was the first time I had used their service and I was not aware that unless there is a "Bed Choice" icon on the hotel listing there is no guarantee that you'll get a room with the correct number of beds for the number of guests indicated when you book. Lesson learned - and I will stick to Priceline for any future trips.
The hotel staff provided great customer service and worked to get us in a room with 2 double beds even though the Hotwire reservation had us in a single King room (the reservation had been booked for 3 adults).
The lobby was inviting and I really liked that the room key card was required in order to use the elevators or stairway access. Our room was spacious & clean with a micro fridge and a microwave. The beds were SUPER comfortable but could use better pillows. The indoor pool/hot tub was very clean and towels were provided - again, the room keycard is necessary to enter. The fitness room is through same door and to the right. It was small but appeared to have up-to-date equipment.
There are plenty of restaurants nearby as well as the Willowbrook mall. We enjoyed our stay and recommend this hotel!
- Official Description (provided by the hotel):
- Located in Houston's premier northwest business and shopping areas, Wingate by Wyndham offers features you expect from a first class business hotel. Within half a mile from 249 and FM 1960. Shopping and variety of restaurants within a mile distance. ... more less
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- Also Known As:
- Wingate By Wyndham Hotel Houston
- Wingate Hotel Houston