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“hard wood floors and everything!!”

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Red Roof Inn Houston - Brookhollow
Ranked #226 of 518 Hotels in Houston
Reviewed March 27, 2013

Ask for their renovated rooms. My room was very clean, updated, and bright. The building has a concrete structure so its pretty quiet too. I was worried because of the construction outside but I didnt have any issues.

Stayed: March 2013, traveled with friends
Thank singabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 - 76 of 98 reviews

Reviewed March 26, 2013 via mobile

Stayed one night while in Houston on business and it was just find. $45.99 plus tax for clean, fresh smelling quite room on third floor. King room was larger than usual with huge desk and work area. Micro, fridge and coffee maker all in working order. Quick and easy check in. Within easy walking distance of Pappas BBQ; great place to eat.

  • Stayed: March 2013
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1  Thank harryscards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

Clean, new rooms, friendly staff, price is right. Rate A plus. They have been working on this hotel for a few months now and it looks great. I have to work in houston once a month and I am so glad I found the red roof inn on northwest freeway. The best deal in houston.

  • Stayed: November 2012
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Thank nolamike1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

Hotel undergoing renovation. We were skeptical upon exiting the elevator on third floor where our room was. It looked like a tornado had been thru with boxes of tiles and other materials on the landing. The elevator itself smelled of chemical and the whole floor smelled of paint. I guess you should expect it since there were several rooms being renovated on that floor. We were surprised upon entering our room. It had been freshly painted and the bathroom had been renovated. Same old carpet though. Overall we were satisfied - there was a fridge, a mw, complimentary coffee, internet service in the room. No breakfast served but the Denny's across the freeway was available. It fit our need and we think it is decent value for the money - we spent only one night enroute to our final destination.

  • Stayed: November 2012, traveled on business
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Thank tennisggek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny P, General Manager at Red Roof Inn Houston - Brookhollow, responded to this reviewResponded November 16, 2012

Dear Red Roof Inn Guest,

Thank you for the review and please accept my sincerest apology for the rooms and hallway smell, we have just took over the property and we are doing complete renovation to the property as you have stated on your review, we will change the carpet after the paint will get done and after the room renovation we are going to do the renovation on the front desk and lobby area and we will have the breakfast lounge in the future.

I sincerely appreciate the time you took to write the review and in the future if you are in the area please give us the another chance to show you the quality and service provide to all our guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2012

You get what you pay for - - but I do recommend checking out the room before moving in with luggage. I checked a couple before choosing - - and got what I bargained for. There were problems with the limited ice machine, where I had to wait for it to ker-chunk out some more ice. Sometimes it worked, sometimes it took up my time waiting. The location was good for what I needed to do.

In Houston - - avoid toll roads that don't accept cash. Some accept toll tags only (forget that your dollar bill says it's good for all debts, public and private, etc.).

Room Tip: I do recommend checking out the room before moving in with luggage.
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  • Stayed: May 2012, traveled solo
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Thank T B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny P, General Manager at Red Roof Inn Houston - Brookhollow, responded to this reviewResponded November 16, 2012

Dear Red Roof inn Guest,

Thank you for your precious time for writing the review and please accept my sincerest apology for the ice machine as we have just took over the place we were dealing with some issues back then for the guest service we have installed the two new ice machines at the property, and we are right now in process of the doing renovation at the property and there will be lots of changes in the room also now we have brand new microwave and refrierator in all our rooms.

once again thank you for the review and i hope you accept my apology and will visit us again to see the changes i have implemented.

Report response as inappropriate
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Reviewed September 18, 2012

I mean really people...its the Red Roof Inn!! What are you expecting? I believe some thought they'd receive treatment as though theywere at the Waldorf Astoria!?!?!? Quite frankly, after reading these reviews, I expected a wretched night of gun shooting, flying roaches and stained sheets, only to walk out to a window shattered and broken into vehicle. To the contrary, it was average. No bugs, no stains, no loud suspicious sounds, no vehicle vandalism, no crime (that I'm aware of). The carpets certainly could have been vacuumed and shampooed better and the fridge never adequately cooled enough for my taste, but I didn't go to the Red Rood intending to vacation for a week with my family and pets. This is no luxurious retreat, but its not the "bates motel" either. Cheap price, quiet get a way, private, clean enough...works for me!

Room Tip: I chose the second or third floors because you can enter into the rooms from the inside.
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  • Stayed: September 2012, traveled as a couple
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Thank dawn r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny P, General Manager at Red Roof Inn Houston - Brookhollow, responded to this reviewResponded November 16, 2012

Dear Red Roof inn Guest,

Thank you for your precious time to write the review, and please accept my apolgy for the carpet as i have mentioned in other reviews i just took over the property as new management and we are doing complete renovation to all the rooms and lobby and all the carpets will be replace with the new vinyl floor and carpet tile and in all the rooms we have new microfridges.

once again thank you for the review and i hope you accept my apology and will visit again to see the changes i have implemented.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2012

I was there a total of 3 nights (I should have never sayed passed the first). When I walked into my room there it was horrable there was refrigerator just sittingn the room next to bed, no place for it so they just stuck it any where. Then when I asked where my microwave was they brought me another refrigerator (smaller) with one stuck to the top of it.
First night I was there they had to move me because the phone in the room did not work.The second night I was asked to move again, they had to move me a third time due to work being done in the motel. Floors, Bathtub yuck and fleas, elevetor was a mess.
Almost every time I went past the front desk they would ask me what room I was in... They could not keep up with where they had put people, the reason I know is because I got a 5:45am wake up call I did not ask for.
The people that worked there were without personality, the only one I felt had any was Lawrance who I believe only worked weekend nights.

I'm sorry but very bad experience will not go back

  • Stayed: July 2012, traveled solo
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Thank Lorrie59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Houston - Brookhollow

Address: 12929 Northwest Fwy, Houston, TX 77040-6303
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Houston
Price Range: $70 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Houston - Brookhollow 2*
Number of rooms: 99
Official Description (provided by the hotel):
Red Roof Inn Houston - Brookhollow is a pet friendly, family friendly hotel. This hotel is on the Northwest Freeway/US 290 and close to I-610. The hotel is near Toyota Center, MD Anderson Cancer Center, Reliant Center/Astrodome, Port of Houston, Minute Maid Park, Texans Arena, Texas Children's Hospital, Galleria Mall and Gleannoch Farms Golf Course. Many major chain restaurants are just across the street. Including Outback Steakhouse, IHOP, Chili's, Denny's, Red Lobster and more! Red Roof Inn Houston - Brookhollow features an outdoor unheated pool, an elevator, coin laundry, guest computer and has interior and exterior corridors. All rooms at this hotel offer free WiFi, 42" flat-screen TV, microwave & refrigerator, hair dryer and an iron & ironing board. Experience our complimentary continental breakfast and coffeehouse-style coffee/tea in the lobby. This location offers premium channels including ESPN, CNN, FOX News, HBO and Showtime. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn

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