We made a trip to Houston for my wife and daughter to see a doctor and stayed a couple of nights at the Red Roof Inn at Westchase (#229). The room was very spaceious and the amnities were good. We had the misfortune of having the bathroom light quitting on us right after we checked in, I reported it to the front desk and they repaired it very quickly. Good Job!! On the morning of our checkout, the toilet quit working and I reported that to the management also and I am confident that they will give it even more priority than they did the light. We delt with Sheena and Mary for our concerns, and I must say that they both are the best customer service agents I have ever had the pleasure of talking to. They are totally customer oriented and completely professional in every way. This hotel is extremely lucky to have these two persons working for them. My suggestion is that they be kept at all costs.
- Official Description (provided by the hotel):
- Red Roof Inn Houston - Westchase, TX is a pet friendly, family friendly hotel. Located right on Sam Houston Parkway, this hotel is close to Memorial City Hospital-Convention Center and Norris Conference Centers. The hotel is near the Houston Beltway, BMC Software, Halliburton, National Oilwell Varco and Galleria Mall. There is also easy access to the Houston Beltway, Chinatown, Reliant Stadium, Minute Maid Park and the Toyota Center. Red Roof Inn Houston - Westchase has contemporary furniture, bathrooms with granite countertops, a comfortable easy chair and more. We feature an outdoor unheated pool, valet laundry service, an elevator and interior and exterior corridors. Selected rooms offer microwave & refrigerator units. Now offering Red Roof's new "Order Inn" program, where guests can order delicious food for in-room delivery. All rooms offer free WiFi as well as in-room safes. Experience our coffeehouse-style service featuring fresh brewed, ground whole bean coffee. This location offers "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more less
- Reservation Options:
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- Also Known As:
- Red Roof Inn Houston
- Houston Red Roof Inn