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Microtel Inn & Suites by Wyndham Houston
Ranked #181 of 518 Hotels in Houston
Reviewed October 3, 2012

Overall stay at Microtel Inn was comfortable. The staff was friendly and breakfast provided from 5:30 am - 9:30 am was very good. Copies of The Houston Chronicle local paper were available in the lobby.

  • Stayed: October 2012, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank MICHAEL S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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416 - 422 of 468 reviews

Reviewed September 24, 2012

Staff was very friendly from the moment we arrived on Thursday afternoon and checked out on Saturday morning. I would like to stay here again but I would like to try another Microtel in the Houston area.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Antonio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012 via mobile

You get what you pay for--in this case not much. The room was SMALL and dark. Overall, the motel is dingy and cramped. The pool looked grimy. It was cheap and cheap is what we got. It is located right across the road from NASA, and close to everything in the Kemah are. But, next time I would pay a bit more to stay at a nicer place.

  • Stayed: August 2012
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Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

Me and my son stayed 3 nights, The rooms were a little small but very clean and really comfy beds. The location was wonderful. The staff was super nice and had great suggestions on what to do in town. The pool was clean and very relaxing.

  • Stayed: July 2012, traveled with family
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Review collected in partnership with La Quinta
Thank kkted3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

We found a very cheap "discount senior rate" at this hotel when looking for a place near Kemah. The location was close enough, but you really do get what you pay for. First impression: the pool was so small and the hotel seemed old. The lady at the desk was very nice. She assigned us a room and when when we got into the elevator it was very smelly. The second floor ceiling tiles looked terrible and the smell of old musty smoke lingered down the hall and into our room. The room smelled like a smoking room so I called and asked. She said it was not. The room was outdated (except for a flatscreen TV, fridge, and microwave that seemed newer). The countertop was stained, the tile grout was stained, the walls had been painted but they painted right over outlets and towel racks, etc...it just looked kinda gross. We went to the desk and she offered us another room on the first floor. It smelled better but was noisy and had an old box TV in the corner on top of the closet. We passed. She offered another room on the third floor. It smelled much better but was older with the big box TV too, so we just stayed where we were and used a plug-in to hide the smoke odor. I saw another hotel guest in the elevator carrying a bottle of glade spray and I asked her if her room smelled bad too...she said yes. The free breakfast is horrible. The first morning, there were 3 mini crockpots filled with round egg omelet things that were dry and burned. The next day, there was nothing hot except waffles. They had basic stuff like cereal, bagels, toast, and some yogurt. There was no fresh fruit and no juice. The room was really small so what we did take, we took back to the room. I heard barking dogs at least twice, and housekeeping came very early the first day. We had to ask her to come back later. I don't consider myself a "hotel snob" and since there are 5 in our family, I love a good deal. This is NOT it...keep looking.

  • Stayed: July 2012, traveled with family
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Thank George I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

I apologize for your less than satisfactory stay. Since we do have smoking rooms in the hotel, sometimes smoke does travel in the hallway. We do have a completely non-smoking 3rd floor, and are also looking for ways to separate the two room types. Our hotel is in the process of getting flat screen tv's for all rooms. Please give us another chance in your future trip to the area. - Nizar GM

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Reviewed July 8, 2012

I chose this hotel "despite" the other reviews as we really wanted it for location across from the NASA Space Center. Yes the location is ideal. Also a short drive to the Kemah boardwalk.
We stayed 2 dreadful nights here.
Night #1 -- started out not so bad -- the room was ok (1st floor), the hall smelled and my son pointed out that some fo the room on the other side were "smoking rooms" thus I figured contributed the to the smell. The room was clean, the A/C, TV and fridge worked. The back entry to the hotel was a concern as it didn't close properly and anyone could walk in if people don't shut it correctly. All was well..until 3:48 am and I hear a Big Foot Convention or Stampede in the room above. Just when you think it would stop, then someone would be running around or heavy stepping/jumping around the room. Finally by 5:30, I called the front desk (no answer), got dressed and walked down there -- only to find out that there are kids/teens in that room and they are staying another night.
Night #2 -- We were given the option to move to a different room down the hall -- so we did or put up with possible no sleep again. (why couldn't they move the teens?). Anyway this next room had a stain on carpet, smaller refrigerator, no coffee maker, the toilet won't flush properly, but we figured since it was our last night, we'll put up with it. Then we are about to go to bed and the DEAD BOLT won't work!! ..Too late to move now and again with the Back entry to the hotel not closing properly this is now an unsafe place to stay.
We told the front desk about this and hopefully will get some discount back on our credit card for the crap we put up with -- I'll be checking on that this week.
I don't think I've ever stayed in a worse hotel and would rather spend extra $ just to make sure I have a room with a door that has a dead bolt lock.

  • Stayed: July 2012, traveled with family
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1  Thank Dino_Rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

I want to apologize for the unpleasant experience you had at our hotel. Due to our proximity to the space center, we host many school groups that attend space camp. Sometimes these groups can be a bit noisy but everyone at the front desk is trained to ensure we try to keep the noise levels to a minimum. I also do apologize for the other room issues and we are taking steps to fix these now. Your room was given a refund that should have posted to your credit card. I hope you will give us another chance in the future. - Nizar GM

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Reviewed February 17, 2012

I left this establishment disturbed and very surprised at management's response to strange noises, doors slamming. I had a room on the first floor with a connecting door to another room. The guests in the next room were constantly playing with the door in what I assumed was an attempt to enter my room. I went to the front desk and asked if there was a problem. Their response was "they felt the room was too small" and decided to move. However, throughout the night the "guests" continued to fidget with the door, slam doors and knock on my walls.

I decided to leave and was told that no one has been in my neighboring room at all. Very strange. They also told me the hotel was full and had no other available room. It was far from the truth as the parking lot was completely empty.

It was the strangest hotel experience I've ever had. I would never recommend this place to anyone.

  • Stayed: January 2012, traveled solo
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1  Thank jjrobshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NizarK786, General Manager at Microtel Inn & Suites by Wyndham Houston, responded to this reviewResponded March 8, 2012

I apologize for the less than satisfactory experience you had at our hotel. Please know that we strive to ensure that all guests have a positive experience at our hotel and we will do everything we can to continuously strive for customer satisfaction. I will speak with the manager on duty during your stay to ensure we communicate properly with our guests and to attend to any issues right away. - Nizar GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Houston

Address: 1620 Nasa Road One, Houston, TX 77058
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Houston
Price Range: $69 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Houston 2*
Number of rooms: 55
Reservation Options:
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Also Known As:
Microtel Inn Houston Hotel Houston
Microtel Hotel Houston
Houston Microtel

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