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“Noisy”

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Hotel Derek Houston Galleria
Ranked #143 of 518 Hotels in Houston
GreenLeadersSilver level
Reviewed October 14, 2012

Overall there is nothing wrong with the hotel. Service was good and rooms where pretty decent. However, the noise level in the room was very high. Not only could you hear noises from the outside but also between the rooms. A collegue of mine turned the fan on high to block out the noise from the room next door.

Room Tip: Probably the higher you get the less noise you have from the street.
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  • Stayed: October 2012, traveled on business
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Thank wforssberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,223 - 1,229 of 1,314 reviews

Reviewed October 11, 2012

Good location, near the Mall Gallery
Comfortable rooms, but their lighting is a bit dim for those who need to work within.
Breakfast buffet is very simple and unchanging, for long stays becomes boring.
The staff and valets are courteous and gentle

  • Stayed: October 2012, traveled on business
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Thank jenmatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012 via mobile

Some night noise (this is a party hotel). Indifferent bar service. Westheimer is a busy street, so getting in and out is stressful. But the hotel itself is luxurious and I keep coming back here. Very W like although it is not related

  • Stayed: October 2012
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Thank DinoKazi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this reviewResponded October 15, 2012

Thank you for the kind comments – we love our chic guests at Hotel Derek. We invite you to utilize our chauffeured car service when you return – leave the traffic on Westheimer to us!

Live Well,

Shawn Gracey

General Manager

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Reviewed October 3, 2012

Hotel location is perfect , 10 seconds from galleria and all of the most exclusive shops and restaurants Houston has to offer - downtown is strictly business in Houston , the galleria is a fun place to stay for more leisurely activities. Hotel Derek is one option amongst a myriad of hotel choices in this area. Valet parking is a fair deal at 20 bucks a day- I saw many complaints about this prior to arrival and I would say the contrary - it's a pretty great deal. The lobby is nice . I cannot comment on the food choices as I never dined in the hotel. As for the room- it is in need of refurbishment - the maid service was top notch and the bed linens were awesome , towels were starchy and hard. The bathroom and shower were in especial need of refurbishment. Decor was nice and clean but in order to compete with the marriotts and hiltons the rooms do need a bit or a refresh. Room service was way overpriced for what was offered- there are many alternatives in the area even waking distance so it was not necessary to order. They also charge a ridiculous amount for poor quality travel kits and amenities that most hotels- even best westerns and holiday inns offer for free - they are charging 5-10 dollars for - especially when there is a 24 hours cvs across the street - this should be offered gratis considering your 4 star status. Pool area was not up to my expectations - don't books this hotel if you are looking for a pool lounge atmosphere . Best part of this hotel ? The staff , both front desk, valet and housekeeping were all superb , some room for improvement but overall a great stay .

  • Stayed: October 2012, traveled solo
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Thank TravelBugg1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this reviewResponded October 15, 2012

We are ecstatic to know you felt our Hotel Derek staff was superb and we’re thrilled that you had a great stay. Hotel Derek will be undergoing renovations in the upcoming months on public areas, guestrooms and the restaurant. We hope that you are able to come back soon and enjoy the new feel of the Hotel Derek.

Live Well,

Shawn Gracey

General Manager

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Reviewed September 20, 2012

I travel to Houston at least 3-4 times a month and love it when my stay is at the Derek. The greeting is pleasant, rooms are comfortable and the overall vibe from the staff is great. My preferred hotel in the Galleria district. Even the valet personnel make you feel at home. Best bet.

Room Tip: An -01 room is at the end of the hall and generous spacewise.
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  • Stayed: September 2012, traveled on business
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Thank eesla1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this reviewResponded September 28, 2012

Music to our ears at Hotel Derek – thank you for the rave review from your recent stay! We are happy that you enjoyed the neighborhood which the Hotel Derek resides and that we were able to make you feel at home. Looking forward to your next visit with us at the Hotel Derek.

Live Well,

Shawn Gracey

General Manager

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Reviewed September 18, 2012

From an interior design perspective this hotel is a contemporary, eclectic jumble of furniture and finishes, enigmatic backlit transparencies in the corridors, mirrors at odd angles and funky accent lighting. Think of Philippe Starke on a budget. There isn't a big unifying idea that holds the design together, but the end result is more interesting and fun than you will find in the average bland, undifferentiated hotel chain. The restaurant is acceptable, if rather noisy. The rooms are comfortable once you get used to the rather eccentric colours and finishes. The location is good if you need to be near the Galleria, but who walks in Houston anyway? Recommended.

Stayed: September 2012, traveled on business
Thank Architectandmusician
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this reviewResponded September 28, 2012

We are pleased to hear that you found Hotel Derek to be interesting and fun in design – that is certainly our intent! I am excited to share news of Hotel Derek’s forthcoming design enhancements beginning in December, so you’ll have a few new surprises awaiting you on your next visit.

Live Well,

Shawn Gracey

General Manager

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Reviewed September 10, 2012

My husband and I had the opportunity to visit Houston this weekend for a short get away and stayed at Hotel Derek, Galleria. The hotel was very nice, great location and the staff were amazing and exceeded our expectations. They were friendly, attentive and very professional. We'll definitely be staying again.

  • Stayed: September 2012, traveled as a couple
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Thank Marie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this reviewResponded September 17, 2012

Thank you for sharing such a kind review from your recent stay with us at Hotel Derek. We are so pleased that you enjoyed your visit and found our location to be ideal and our staff to be amazing! It is always our intention to exceed your expectations and we look forward to welcoming you back each time your travels bring you to Houston.

Live well,

Shawn Gracey,

General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Derek Houston Galleria

Address: 2525 West Loop S, Houston, TX 77027-4501
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Houston
#37 Luxury Hotel in Houston
#62 Romantic Hotel in Houston
#89 Business Hotel in Houston
Price Range: $117 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Derek Houston Galleria 4*
Number of rooms: 312
Official Description (provided by the hotel):
EXPERIENCE A NEW KIND OF SOUTHERN HOSPITALITY - ONE WHERE UNPARALLELED SERVICE AND DESIGNER AMENITIES ALLOW YOU TO APPRECIATE BEING IN THE MOMENT AND IN THE LOOP. Named for Houston's black gold roots, a play on the "derrick" drilling rig, Hotel Derek's bold styled guestrooms and suites are overflowing with modern details and stylish comforts inspired by fashionably chic Texas decor. Photography by world-renowned Arthur Meyerson adorns our public areas and guestrooms, capturing the spirit of Texas wildcatters; while everything from our black granite lobby floors to bold textiles and colors pays homage to our city's rich heritage in the oil industry. ... more   less 
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Also Known As:
Derek Hotel Houston

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