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Homewood Suites by Hilton Houston Willowbrook Mall
Ranked #38 of 511 Hotels in Houston
Certificate of Excellence
Yateley, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“I love this hotel”
Reviewed October 17, 2010

One of my favourite places to stay. The rooms are spacious. There's a kitchen/living area, doors through to the bedroom, and from the bedroom there's doors through to the bathroom. The staff are excellent, breakfast is good.

The rooms have a fridge, microwave, coffee maker, 2 TVs, AC, free wireless etc. The Willowbrook Mall is just over the road and there are loads of good restaurants just behind the hotel.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tomfoolery_Always
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
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Texas
Level 6 Contributor
145 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed September 27, 2010

This hotel has everything. Quite location close to numerous restaurants & shopping, impeccably clean, seperate bedroom w/doors, super comfortable beds, happy & courteous employees & a great breakfast.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank CBtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
Reviewed August 28, 2010

I had a wonderful stay at this hotel, it is right in the Mall Parking Lot area. Also next to tons of resturants and movies and fun places for the children. Plus free breakfast and dinner! The staff is wonderful and very helpful ! will stay again.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovely916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level 6 Contributor
130 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed October 10, 2009

OK for a stop over. Located 200 yds from Mall and there are 10-15 restaurants within 1/2 mile. Breakfast was included in room rate and was adequate ( 2-3 cooked items , cereal, muffins, fruit juices, etc). There was also a small evening buffet but with all the good restaurants around this area, I usually gave this a miss. It did remind me a bit of school dinners. I stayed here because of proximity to business for that week . Downtown & Galleria areas would be 30+ mins by car. Staff were extremely helpful.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iainbarclaybod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
1 review
Reviewed September 16, 2009

It's pathetic that a hotel charges more for a pet fee than the actual room expense itself. Then management's explanation is that "there is a sign on the counter that specifies this policy". GREAT customer service people, really. Obviously this Hilton chain does NOT want repeat customers.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carrie612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level 5 Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 18, 2009

We travelled down to Houston for a soccer tournament and stayed here. Although it was a bit tricky to find, the location worked out perfectly as there was great dining within walking distance and a mall too.

We arrived on a Thursday in time for their manager's evening snack. More like a full meal that tasted great. The unfortunately only runs Monday - Thursday, but grabbed a couple of meatball sandwiches with grilled veggies. Truly a nice thing to eat after a long day of travel.

The only problem we had was the hotel was full and one of the room we requested ended up being on the smoking floor and it was terrible. You could smell smoke even before you got into the room and it was not a fun time. Since they were full, there was not much they could do, but was very disappointed that our request was not honored.

The breakfsasts were really good as well and the menu changed daily. They had drink available throughout the day and were nice enough to provide ice for the girls water bottles.

The staff was great and the rooms were plush. There was some confustion as I was initially told my room would have a full stove with oven, but upon check in discovered that only the 2 bedroom units have that.

I had a one bedroom which had a kitchen in the front of the unit with a living room. This was very roomy and quite comfortable. My room had a king bed, with the bathroom off the bedroom. The room was a bit dirty upon arrival (hair in sink, etc) but was rectified quickly and the rest of the days it was great too.

They also allowed us to use grills which was great and we were able to enjoy the pool area a bit as well.

Although there were a couple of issues, i would not hesitate to stay here again.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento CA
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 3, 2009

A little hard to find at night, even with GPS, but a good stay.
Evening reception lite dinner with beer and wine was great and saved over going out. Pool was closed for remodel.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JM_sacramento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Houston Willowbrook Mall

Property: Homewood Suites by Hilton Houston Willowbrook Mall
Address: 7655 West FM 1960, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Houston
#20 Business Hotel in Houston
#29 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Houston Willowbrook Mall 3*
Number of rooms: 72
Official Description (provided by the hotel):
Homewood Suites Houston Willowbrook Mall is an upscale, extended-stay hotel strategically located in the Willowbrook Mall area in the heart of Northwest Houston, Texas. Our hotel provides excellent short and extended-stay accommodations for travelers visiting this world-class city for business or pleasure. Surf the internet using the complimentary high-speed Internet access WiFi available in your suite. All guests can enjoy our daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Make a favorite meal using the two-burner stove in the full kitchen. Relax in your bedroom or on the sofa-bed while watching premium cable channels on a flat-screen television. Work out in the fitness center, a game of basketball or a swimming pool workout. Our well appointed Homewood Suites hotel is an upscale, all suites hotel suites and offers services and amenities to make your stay comfortable - Make Yourself at Home(R) with Homewood Suites. "This hotel has a no party policy in guest rooms, suites, common areas, and pool" ... more   less 
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Also Known As:
Homewood Suites By Hilton Houston - Willowbrook Mall Hotel Houston
Homewood Suites Houston
Hilton Houston
Homewood Houston
Houston Hilton
Houston Homewood Suites

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