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“Post Oaks area”

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Hampton Inn Houston - Near The Galleria
Ranked #13 of 504 Hotels in Houston
Certificate of Excellence
Baltimore, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Post Oaks area”
Reviewed January 28, 2014

The hotel was as nice as Hampton Inns typically are, although the price paid seemed extremely high for a Hampton Inn. I guess everything is bigger in Texas. The breakfast bar was excellent, as always. The staff recommed that you park your car in the gated parking area, but one of the two gates failed during the night and stuck open - so much for security.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Manager at Hampton Inn Houston - Near The Galleria, responded to this review, February 20, 2014
Thank you for your review, we really appreciate your feedback! We’re glad that you enjoyed our breakfast buffet; we have to agree that it’s very tasty. We apologize for the inconvenience that you experienced with our parking gate. We have had the issue resolved since your stay and we hope to see you again soon!
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720 reviews from our community

Traveler rating
    401
    214
    74
    23
    8
See reviews for
189
131
43
285
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, United States
1 review
Reviewed January 19, 2014

Check-in was great! Cleanliness of room was above expectations. Staff was great and so was reservation process. Internet kept dropping service, very poor connectivity. On morning of check-out, water went out as I was attempting to get dressed for a 2PM meeting. No ETA was given. I had to check-out and go to another hotel and get ready AND was late for meeting. Hotel staff and management made no attempt to correct, other than to say I'm sorry.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Manager at Hampton Inn Houston - Near The Galleria, responded to this review, February 20, 2014
Thank you for your feedback. We’re happy to hear that our staff was friendly and the rooms were cleaner than you expected, however, we are very sorry that you were here on the day that we were experiencing water issues. We would love another opportunity to host you, we hope you’ll come back and stay with us again soon!
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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 18, 2014

Family overnight stay was great. Location and accommodations were excellent. Not used to paying for parking at Hampton Inns, but it was a great rate and still cheaper than staying at a Hampton Inn further out, but with free parking.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank W2544UTbarbaral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Manager at Hampton Inn Houston - Near The Galleria, responded to this review, February 20, 2014
We truly appreciate your feedback! We’re happy to hear that you and your family had a great stay with us and found value in our location. We look forward to serving you again!
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A TripAdvisor Member
Reviewed January 10, 2014

The personnel and service exceeded my expectations, service is great, and amenities such as breakfast, internet and secured parking are a plus. I would definitely recommend this hotel. specially to the Hilton Honors members.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Manager at Hampton Inn Houston - Near The Galleria, responded to this review, February 20, 2014
Thank you for taking the time to write a review for us! It’s great that we exceeded your expectations and the even better news is that you enjoyed your stay with us. We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 6, 2014

We travelled as a couple, visiting relatives. The quality of the hotel, furniture, bathroom fixtures, etc. was very high, even comparable to more expensive hotels. You can usually receive discounts, but not in late December. Even though the price at this time of year was slightly higher than normal, it was still very reasonable. The room was $89.00 per night. However, there is also an $11.00 parking fee per night, so $100.00 per night. As I said, you will get lower rates at non-peak times. You get high quality for the price.
All of the room fixtures, furniture, decorations, etc. seemed newish or new. The staff that we encountered were all very friendly, even though they were working at Christmas time. All key cards worked perfectly the first time at building and room entrances. There was one exception to this. The entrance to the gated parking lot took two tries with the key card, but the parking area was gated and fenced. Outside entrances to the building opened the first time and locked quickly behind us. We felt very secure and safe here.
One other very nice touch was the room locations. We had relatives that booked rooms at this same hotel. Even though they booked their rooms days before we reserved ours, our rooms were on the same hall and very near each other. This was very convenient and helpful, and this was unlikely to have been an accident.
All of the expected amenities are available - exercise room, business office and so forth. We only used the free breakfast. It was basic but good. Eggs were boiled. And as I said, there was no extra charge.
I failed to mention that everything was very clean and the beds were very comfortable.
To summarize, this is a very high quality hotel for the price, which seemed very reasonable for what you receive. We recommend it and will likely return.

Room Tip: Exercise room is on the lower level.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RickTX28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Manager at Hampton Inn Houston - Near The Galleria, responded to this review, February 20, 2014
We appreciate your review! We’re delighted that you found our hotel to be of high quality. We can’t wait to host you and your family again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashotah, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2014

First time to Houston and we were not sure where to stay. Price and service was extremely important for us, as we cannot afford to stay at most hotels. This Hampton Inn near the Galleria was an excellent value at a very reasonable price. The location, price, and quality of staff service was outstanding. Whenever we travel to Houston in the future we will check availability at this Hampton Inn first. Thanks to the staff!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Geoffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Manager at Hampton Inn Houston - Near The Galleria, responded to this review, February 24, 2014
Thank you for your five star reviews! We’re happy that you enjoyed your stay with us and found it to be of great value. We’re looking forward to serving you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allen, United States
1 review
Reviewed January 1, 2014

1. AC was noisy so we could not sleep. 2. We were transferred to another room but they gave the room to another customer so we woke up in the middle of the night with someone trying to get inside the room.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Manuel V B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Manager at Hampton Inn Houston - Near The Galleria, responded to this review, February 24, 2014
Thank you for your review, we appreciate your feedback. We do apologize that the A/C unit kept you awake, and it sounds like when we transferred you, we failed to change your room number in the system. We truly do apologize for that mistake and we sincerely hope to have that we have a second chance to give you a good night’s sleep.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Houston - Near The Galleria

Property: Hampton Inn Houston - Near The Galleria
Address: 4500 Post Oak Pkwy, Houston, TX 77027-3419
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Houston
#40 Business Hotel in Houston
#54 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Houston - Near The Galleria 2.5*
Number of rooms: 176
Official Description (provided by the hotel):
Newly-renovated Hampton Inn Houston - near the Galleria, located less than one mile from The Galleria mall off I-610, offers brand-new rooms with stylish furnishings and convenient microwaves and mini-fridges. Guests enjoy easy access to top Houston attractions including Uptown Park, NRG Stadium, Minute Maid Park and George R. Brown Convention Center. Start your day off right with a free hot breakfast buffet served each morning. Keep up your routine at our fitness center or just relax at our outdoor pool. Business travelers appreciate our close proximity to area businesses such as Bechtel, Haliburton, Minute Maid Company and Marathon Oil. Experience the new rooms and suites at our Houston Galleria hotel. ... more   less 
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Also Known As:
Hampton Inn Houston - Near The Galleria Hotel Houston
Houston Hampton Inn

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